Remote Computer Repair

Fast, professional tech support when you need it.

⭐⭐⭐⭐⭐

Technology isn’t effective unless it works, and you know how to use it.
That’s what we’re here for!

  • Safe, No-Contact Remote Computer Repair

  • Fully Qualified, Local Computer Technicians

  • Over 15 Years Experience

Remote Computer Services

Remote Support Computer Repair

⭐⭐⭐⭐⭐

Computer-Virus-Removal-Near-Me
How-To-Speed-Up-Your-Computer
Remote Support Computer Repair
Online-Computer-Training

Remove
Computer Viruses

We have the best virus removal professionals in the area to get rid of all computer viruses, pop-ups, malware, spyware, and help prevent future infections.

Speed Up
Your Computer

Our signature 21 Point “Turbo Tune-Up” was developed by our geekiest of geeks to speed up your PC, increase security & help you enjoy your PC again.

Computer Tutors & Tech Training

Get personalized one-on-one computer training from patient, qualified instructors for less money than many sites charge for pre-made video tutorials.

Password Resets
& Email Support

Struggling to get your email? Having login issues with an online account? We see this a lot, and can absolutely help get you working properly again.

Remote Computer Repair Prices

How Much Does Remote Computer Repair Cost?

⭐⭐⭐⭐⭐

How Much Does Remote Computer Repair Cost

Remote Computer Repair Costs:
$75 p/hour

or SAVE 10% on your Computer Repair with a
3 Hour Block Rate

  • “No-Fix, No Fee” Computer Repair Guarantee
  • Most Fixes Completed Within An Hour
  • 5 Star Google Reviews

Not Just Computer Repair!!! We Also Offer:

Professional tech support (using remote connect software)

⭐⭐⭐⭐⭐

Remote Tech Support: $75 p/hour

Computers can be confusing, but we’re here to help! An online computer technician can answer your questions, coach you on apps, Internet or email & provide (limited) support for printers, webcams, speakers, USB & wireless devices, etc.

Online Computer Tutor

BEST VIRUS REMOVAL COMPANY IN THE AREA

Our techs are extensively trained to remove all traces of viruses & malware.

⭐⭐⭐⭐⭐

Expert-Virus-Removal-Hackensack-NJ

Expert Computer Virus Removal

  • Professional Virus, Malware & Spyware Removal
  • Real Techs – No Automated Virus Scans
  • We Don’t Rely On Factory Resets
  • Our Process Helps Prevent Future Infections
  • 5 Star Google Reviews

How Does Remote Computer Repair Work?

Here’s How Remote Computer Support Works…

⭐⭐⭐⭐⭐

Step 1.

Step 2.

Step 3.

Step 4.

Schedule-Online-Computer-Repair-Session
How-To-Remove-Computer-Virus
Online-Computer-Repair-Places
Online-Computer-Repair

STEP 1: Call To Book An Appointment

We can nearly-always schedule a remote session within 24 hours of your call. When a technician is available, we offer same-day service at no additional cost.

STEP 2: Prepare For Your Appointment

To save your technician time (and yourself money), it helps to prepare for your visit by fully charging your devices, keeping a list of any questions & having your passwords handy.

STEP 3: Connect With Your PC Technician

Your tech will call at the scheduled time. After you’ve explained your goals, they’ll walk you through a few easy steps to provide them secure, one-time access to your PC.

STEP 4: Work Approval And Payment

Once you’ve reviewed & approved their work, and all your follow-up questions have been answered, your tech will make an invoice you can pay online by credit (or debit) card.

Our” No Fix – No Fee” Computer Repair Guarantee

We’re confident in our ability to meet, and exceed your tech support needs.

⭐⭐⭐⭐⭐

Computer-Repair-Warranty
  • No Fix – No Fee Guarantee: If we can’t provide a satisfactory solution, we will not charge you for the attempt.
  • 30 Day Warranty: If your symptom returns we’ll provide YOUR CHOICE of a full refund, or a follow-up appointment at no additional charge.
  • The Fine Print: We believe in transparency, so you can make an informed decision. 1. Our guarantee and warranty applies to any & all services (except data recovery), but not to purchased 3rd party products like parts or software. 2. Unless you’ve purchased our recommended anti-virus suite we cannot warranty virus/malware cleanup. 3. A replacement device (or alternative software) may be considered a satisfactory solution in rare circumstances where repairs would cost more than a replacement. 4. Lastly, if your computer has been physically damaged (liquid damage, power damage, drops, etc.) since your appointment this may void our warranty.

That’s all. Basically, if there’s a problem related to the original repair, or if we missed something, we’ll make it right by you however we can.

Best Value – Save over 10%!!!

Computer Repair Discount

Save over 10% by purchasing a 3 hour block instead of an hourly rate.

⭐⭐⭐⭐⭐

Customer Reviews

⭐⭐⭐⭐⭐

Straight From Google

Google
Business Review
⭐⭐⭐⭐⭐

“Great customer service. Very responsive and nice.
As a small business owner I rely on their prompt support and they’ve never let me down. I highly recommend this company.”

⭐⭐⭐⭐⭐

Luz Vogan
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“I’ve been working with them since 2012…. They designed my website, my logo, and set up my home office with new computers… I don’t make a computer move without them. I highly, highly, highly recommend.”

⭐⭐⭐⭐⭐

Diana Weinstein
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“…I’ve had to call them with various different problems that come up, and every experience has just been so wonderful… Whether it’s viruses, Internet issues or software trouble they can certainly help.”

⭐⭐⭐⭐⭐

Kristel Closson
Google Review

Request a Callback From a Technician

For a free estimate, or more information about our services.

Online-Computer-Repair-Hackensack-NJ

Don’t Trust Your Computer To Big Name Repair Shops

Without Reading This First…

Geek-Squad-Alternatives

Hi, my name is Chris, and I’m the owner of Geeks On Command!. Welcome, and thank you for considering our services.

My team and I have worked with some of the biggest names in computer repair, including:

  • Geek Squad

  • Geeks On Site

  • uBreakiFix

  • HelloTech

  • Microsoft Store

  • Apple Store

  • MicroCenter

  • RescueCom

When we started Geeks On Command!, we wanted to keep the best parts of these companies, while changing the parts that often caused bad customer experiences. For Example:

What You Won’t Find At Geeks On Command…

Are bad customer experiences like these:

Minimal Effort

Everyone uses their computer differently, and for different things. Big name computer repair shops like Geek Squad train their technicians to “fix” every PC the same way, using default settings. Worse, we were not supposed to address any issues that the customer didn’t mention. For example, if you have bloatware slowing down your computer, and don’t specifically ask to remove it, they won’t. They won’t even mention it.

While in their employ, I often knew with certainty that I could save a customer SO much time or frustration by changing a setting here, or adding a plugin there, but we weren’t allowed to make (or even recommend) these changes.

Our technicians are trained and encouraged to make personalized suggestions designed to increase your productivity, or remove common aggravations.

I personally feel great when I can save my customers time, or make their day to day less frustrating. It’s one of the biggest reasons I get so much satisfaction from what I do.

Unqualified Techs

Most retail computer repair shops don’t pay very well, which is one of the reasons I started this company. I loved what I was doing, but couldn’t survive on the paychecks.

This income deficiency makes it difficult for them to hire/keep qualified technicians, so instead they hire “tech-savvy” college kids with absolutely no computer repair experience. As lead bench technician, I was frequently the one who trained these new hires.

Some got really good, and quickly moved on to better paying IT jobs. Others never really took to it, and many a rookie mistake happened with customer’s computers. This usually resulted in “boomerangs” (computers that were “repaired” being brought back with the same problem).

Other times, the results were really horrible (accidently-deleted pictures, corrupted Excel sheets, records lost from QuickBooks, physical damage to laptops, etc.). I felt so bad when that happened… what a truly miserable, and avoidable experience for those poor customers.

We pay competitively to keep a steady team of fully qualified, experienced, professional computer technicians that get the job done right the first time.

Overpriced Services

Retail repair shops tend to have high prices for repairs. Say you have a laptop, and your hard drive needs to be replaced.

This would be a very typical bill:

Diagnostics: $49
New Hard Drive: $99.99
Hard Drive Installation: $49
OS Installation w/updates: $129
Data Migration: $99
Software Setup: $49

Total: $474.99

For only about $50 more, I could buy a brand-new laptop!

We don’t have a retail location. We come to you – either through computer repair house calls, or remote support. This eliminates many costly expenses which our computer store competitors must account for in their pricing (like rent, utilities, cleaning services, maintenance, city permits, décor, etc.).

This allows us to offer much more affordable computer repair prices. For example, here is the bill we recently sent our customer for the same services:

New Hard Drive: $55.99
2 Hours Labor: $250
Technician Notes: Ran diagnostics, installed drive, installed/updated Windows 10, migrated data. Customer had questions about Windows 10 so I gave a tutorial. Customer is happy with service.

Total: $305.99

Compared to the average $424.99, we’re nearly 30% less expensive. In addition to saving about $120, the repair was done in their own house, and in two hours. Had they brought their computer to a local computer repair shop, it would likely have been a 3-5 day check-in.

Pushy Salespeople

The biggest reason I decided to open my own shop was my moral objection to selling overpriced, unnecessary parts and software.

Every company I’ve worked with tacks on a 200% (or higher!!!) markup for computers, parts & software. If we didn’t sell “something” (it didn’t matter what) to every customer we worked with, we’d have to answer to the boss. Worse, to boost profits they would often hire experienced salespeople over qualified techs, and train them to be “computer technicians”.

I opened Geeks On Command to HELP people, not sell them stuff. We fix stuff. We don’t build it. If your repair requires a computer, part or program, we have a ZERO PERCENT MARKUP.

⭐⭐⭐⭐⭐

We’ll get your PC running as quickly and efficiently as it ran on the day it was purchased – even if it no longer starts!

Recent Articles From Our Forum

Tech Tips, Design Tips & Local Information

⭐⭐⭐⭐⭐

Google-Chrome-Browser-Extension---Show-Hidden-Password

Frequently Asked Questions

Computer Repair Prices & Warranty Info

⭐⭐⭐⭐⭐

Safe, No-Contact Computer Support

If your computer retains a connection to high-speed internet, rather than drive to your location, a “Geeks On Command!” computer technician can instead establish a connection to repair your computer remotely. Using this connection, your technician can diagnose & repair any troubles you may encounter, including:

  • Computer Tune-Ups, & General Maintenance

  • Virus Removal, Pop-Ups or Spyware Removal

  • Software Installations & Configurations

  • Email and Internet Troubleshooting

  • Troubleshooting Blue Screens & Windows Errors

  • Computer & Network Security

  • Tutoring for Windows & Most Popular Software

Remote Computer Support Prices:

Standard Hourly Remote Support: $75 per hour
(1 hour minimum, billed in quarter-hour increments of $18.75 after the first hour)

3 Hour Block (Save >10%): $199.99 per 3 hours

—-

– A typical “Quick-Fix” Session” can be completed in an hour or less, and will cost only $75.00.
– A typical “Full-Service” Session” will take between 2.5 and 4 hours, depending on the current state of the computer.

“Full Service” Computer Support includes:

  • Hardware Diagnostics (to test the integrity of major components like the hard drive, CPU and RAM)

  • Internet Speed & Security Assessment

  • Thorough Virus Scan

  • Comprehensive PC Tune-Up

Yes! Our No Fix, No Fee Warranty:

Our service warranty extends 30 days from the original service date.

We’ll provide a FULL REFUND for all services if we are unable to resolve your problem to your satisfaction. If your computer experiences the same symptoms as it did before it was repaired, we’ll repair the problem (through remote support) at no further cost to you.

If we are still unable to provide a satisfactory solution, we will return your money (less any parts purchased). If new parts or software are required to complete your warranty repair, you’ll be billed only for these parts or software, not for labor.

*Disclaimer: Follow-up services provided under warranty will be performed via remote support when applicable. Geeks On Command! is not responsible for malware re-infection. If viruses or other malicious software were removed from your computer, and it was subsequently re-infected at any point after this service, it will be considered a new issue. Other unqualifying issues include: liquid damage, power damage, misuse, or any other damage, hardware or software failures that occurred subsequent to any repair. Additionally, we are not responsible to warranty repair any issues that were not brought to the attention of the technician during the original repair. We are also not responsible for any issues caused by unlicensed, pirated or otherwise illegal software. Our warranty does not extend to connectivity issues with peripheral devices (printers, webcams, speakers, etc.) that were not installed, connected or tested by the technician during the original repair. Replacement may be considered a satisfactory solution in rare circumstances where repairs would cost more than replacement. Lastly, this warranty does not apply to Data Recovery Services as it has its own guarantee. Basically, if a problem is related to the original repair, or if we missed something, we will resolve the problem to your full satisfaction at NO COST. Guaranteed.

How Remote Computer Services Work:

  • First, contact us to schedule your Remote Support session.
  • At the scheduled time, your computer technician will call at the phone number you’ve provided.
  • Over the phone, your technician will assist you with the few easy steps necessary to connect with your computer. Once connected, they will discuss your needs, and get to work.
  • Once service has been completed to your satisfaction, they will answer any questions you have, calculate the total time spent on your session, and provide an invoice to be payed online by credit or debit card.

Our Most Popular Services Include:

  • Speed Up Your PC

  • Remove Viruses

  • Get Faster Internet

  • Help With Email Issues

  • Password Resets

  • Computer Tuneup

  • Computer Updates

  • Remove Bloatware

  • Fix Windows Errors

  • Remote Support

  • Password Management

  • Fix Slow Internet

  • Software Installs

  • Tech Training

  • Data Backup

  • Speed Up Computer

  • Install Antivirus

  • Remote Computer Repair

  • IT Support

  • Computer Tutor

  • Test Cyber Security

  • Remote Computer Service

  • Remote IT Support

  • Remote Computer Training

Still Not Sure Which Service You Need?

Call or message us any time for more information.

Small Business – Big Geeks!

“Geeks On Command!” is a small business run by big geeks.

We love computers and gadgets and all things tech, and we enjoy sharing this passion with our customers.

Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!

Back To Top: Remote Computer Repair

Remote-Computer-Repair

Remote Computer Repair

Fast, professional tech support when you need it.

⭐⭐⭐⭐⭐

Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!

  • Safe, No-Contact Remote Computer Repair

  • Fully Qualified, Local Computer Technicians

  • Over 15 Years Experience

Remote COMPUTER SERVICES

Remote Support Computer Repair

⭐⭐⭐⭐⭐

Computer-Virus-Removal-Near-Me

Remove
Computer Viruses

We have the best virus removal professionals in the area to get rid of all computer viruses, pop-ups, malware, spyware, and help prevent future infections.

Laptop-Repair-Near-Me

Speed Up
Your Computer

Our signature 21 Point “Turbo Tune-Up” was developed by our geekiest of geeks to speed up your PC, increase security & help you enjoy your PC again.

Remote Support Computer Repair

Computer Tutors & Tech Training

Get personalized one-on-one computer training from patient, qualified instructors for less money than many sites charge for pre-made video tutorials.

In-Home-Computer-Repair-Hackensack-NJ

Password Resets & Email Support

Struggling to get your email? Having login issues with an online account? We see this a lot, and can absolutely help get you working properly again.

Remote Computer Repair Prices

How Much Does Remote Computer Repair Cost?

⭐⭐⭐⭐⭐

How Much Does Remote Computer Repair Cost

Remote Computer Repair Costs: $75 p/hour

or SAVE 10% on your Computer Repair with a
3 Hour Block Rate

  • “No-Fix, No Fee” Guarantee
  • We Fix All Brands & Any Model
  • 5 Star Google Reviews

NOT JUST PC REPAIR!!! WE ALSO OFFER:

Professional tech support (using remote connect software)

⭐⭐⭐⭐⭐

Remote-Support-Computer-Technician

Remote Tech Support: $75 p/hour

Computers can be confusing, but we’re here to help! An online computer technician can answer your questions, coach you on apps, Internet or email & provide (limited) support for printers, webcams, speakers, USB & wireless devices, etc.

Best Virus Removal Company In THE AREA

Our techs are extensively trained to remove all traces of viruses & malware.

⭐⭐⭐⭐⭐

Expert-Virus-Removal-Hackensack-NJ

Expert Computer Virus Removal

  • Professional Virus, Malware & Spyware Removal
  • Real Techs – No Automated Virus Scans
  • We Don’t Rely On Factory Resets
  • Our Process Helps Prevent Future Infections
  • 5 Star Google Reviews

HOW DOES REMOTE COMPUTER REPAIR WORK?

Here’s How Remote Computer Support Works…

⭐⭐⭐⭐⭐

Step 1.

Book-A-Computer-Repair-Appointment

STEP 1: Call To Book An Appointment

We can nearly-always schedule a remote session within 24 hours of your call. When a technician is available, we offer same-day service at no additional cost.

Step 2.

How-To-Remove-Computer-Virus

STEP 2: Prepare For Your Appointment

To save your technician time (and yourself money), it helps to prepare for your visit by fully charging your devices, keeping a list of any questions & having your passwords handy.

Step 3.

In-Home-Computer-Support

STEP 3: Connect With Your PC Technician

Your tech will call at the scheduled time. After you’ve explained your goals, they’ll walk you through a few easy steps to provide them secure, one-time access to your PC.

Step 4.

Professional-Computer-Repair-House-Calls

STEP 4: Work Approval And Payment

Once you’ve reviewed & approved their work, and all your follow-up questions have been answered, your tech will make an invoice you can pay online by credit (or debit) card.

OUR” NO FIX – NO FEE” COMPUTER REPAIR GUARANTEE

We’re confident in our ability to meet, and exceed your tech support needs.

⭐⭐⭐⭐⭐

Computer-Repair-Warranty
  • No Fix – No Fee Guarantee: If we can’t provide a satisfactory solution, we will not charge you for the attempt.
  • 30 Day Warranty: If your symptom returns we’ll provide YOUR CHOICE of a full refund, or a follow-up appointment at no additional charge.
  • The Fine Print: We believe in transparency, so you can make an informed decision.  1. Our guarantee and warranty applies to any & all services (except data recovery), but not to purchased 3rd party products like parts or software. 2. Unless you’ve purchased our recommended anti-virus suite we cannot warranty virus/malware cleanup. 3. A replacement device (or alternative software) may be considered a satisfactory solution in rare circumstances where repairs would cost more than a replacement. 4. Lastly, if your computer has been physically damaged (liquid damage, power damage, drops, etc.) since your appointment this may void our warranty.

That’s all. Basically, if there’s a problem related to the original repair, or if we missed something, we’ll make it right by you however we can.

Best Value – Save over 10%!!!

Computer Repair Discount

Save over 10% by purchasing a 3 hour block instead of an hourly rate.

⭐⭐⭐⭐⭐

Customer Reviews

⭐⭐⭐⭐⭐

Straight From Google

Google
Business Review
⭐⭐⭐⭐⭐

“Great customer service. Very responsive and nice. As a small business owner I rely on their prompt support and they’ve never let me down. I highly recommend this company.”

⭐⭐⭐⭐⭐

Luz Vogan
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“I’ve been working with them since 2012…. They designed my website, my logo, and set up my home office with new computers… I don’t make a computer move without them. I highly, highly, highly recommend.”

⭐⭐⭐⭐⭐

Diana Weinstein
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“…I’ve had to call them with various different problems that come up, and every experience has just been so wonderful… Whether it’s viruses, Internet issues or software trouble they can certainly help.”

⭐⭐⭐⭐⭐

Kristel Closson
Google Review

Request a Callback From a Technician

For a free estimate, or more information about our services.

In-Home-Computer-Repair-Hackensack-NJ

Don’t Trust Your Computer To Big Name Repair Shops

Without Reading This First…

Hi, my name is Chris, and I’m the owner of Geeks On Command!. Welcome, and thank you for considering our services.

My team and I have worked with some of the biggest names in computer repair, including:

  • Geek Squad

  • Geeks On Site

  • uBreakiFix

  • HelloTech

  • Microsoft Store

  • Apple Store

  • MicroCenter

  • RescueCom

When we started Geeks On Command!, we wanted to keep the best parts of these companies, while changing the parts that often caused bad customer experiences.
For Example:

What You Won’t Find At Geeks On Command…

Are bad customer experiences like these:

Everyone uses their computer differently, and for different things. Big name computer repair shops like Geek Squad train their technicians to “fix” every PC the same way, using default settings. Worse, we were not supposed to address any issues that the customer didn’t mention. For example, if you have bloatware slowing down your computer, and don’t specifically ask to remove it, they won’t. They won’t even mention it.

While in their employ, I often knew with certainty that I could save a customer SO much time or frustration by changing a setting here, or adding a plugin there, but we weren’t allowed to make (or even recommend) these changes.

Our technicians are trained and encouraged to make personalized suggestions designed to increase your productivity, or remove common aggravations.

I personally feel great when I can save my customers time, or make their day to day less frustrating. It’s one of the biggest reasons I get so much satisfaction from what I do.

Most retail computer repair shops don’t pay very well, which is one of the reasons I started this company. I loved what I was doing, but couldn’t survive on the paychecks.

This income deficiency makes it difficult for them to hire/keep qualified technicians, so instead they hire “tech-savvy” college kids with absolutely no computer repair experience. As lead bench technician, I was frequently the one who trained these new hires.

Some got really good, and quickly moved on to better paying IT jobs. Others never really took to it, and many a rookie mistake happened with customer’s computers. This usually resulted in “boomerangs” (computers that were “repaired” being brought back with the same problem).

Other times, the results were really horrible (accidently-deleted pictures, corrupted Excel sheets, records lost from QuickBooks, physical damage to laptops, etc.). I felt so bad when that happened… what a truly miserable, and avoidable experience for those poor customers.

We pay competitively to keep a steady team of fully qualified, experienced, professional computer technicians that get the job done right the first time.

Retail repair shops tend to have high prices for repairs. Say you have a laptop, and your hard drive needs to be replaced. This would be a very typical bill:

Diagnostics: $49
New Hard Drive: $99.99
Hard Drive Installation: $49
OS Installation w/updates: $129
Data Migration: $99
Software Setup: $49

Total: $474.99

For only about $50 more, I could buy a brand-new laptop!

We don’t have a retail location. We come to you – either through computer repair house calls, or remote support. This eliminates many costly expenses which our computer store competitors must account for in their pricing (like rent, utilities, cleaning services, maintenance, city permits, décor, etc.).

This allows us to offer much more affordable computer repair prices. For example, here is the bill we recently sent our customer for the same services:

New Hard Drive: $55.99
2 Hours Labor: $250
Technician Notes: Ran diagnostics, installed drive, installed/updated Windows 10, migrated data. Customer had questions about Windows 10 so I gave a tutorial. Customer is happy with service.

Total: $305.99

Compared to the average $424.99, we’re nearly 30% less expensive. In addition to saving about $120, the repair was done in their own house, and in two hours. Had they brought their computer to a local computer repair shop, it would likely have been a 3-5 day check-in.

The biggest reason I decided to open my own shop was my moral objection to selling overpriced, unnecessary parts and software.Every company I’ve worked with tacks on a 200% (or higher!!!) markup for computers, parts & software. If we didn’t sell “something” (it didn’t matter what) to every customer we worked with, we’d have to answer to the boss. Worse, to boost profits they would often hire experienced salespeople over qualified techs, and train them to be “computer technicians”.

I opened Geeks On Command to HELP people, not sell them stuff. We fix stuff. We don’t build it. If your repair requires a computer, part or program, we have a ZERO PERCENT MARKUP.

⭐⭐⭐⭐⭐

We’ll get your PC running as quickly and efficiently as it ran on the day it was purchased – even if it no longer starts!

Recent Articles From Our Forum

Tech Tips, Design Tips & Local Information

⭐⭐⭐⭐⭐

Google-Chrome-Browser-Extension---Show-Hidden-Password

Frequently Asked Questions

Computer Repair Prices

& Other Questions:

⭐⭐⭐⭐⭐

Safe, No-Contact Computer Support

If your computer retains a connection to high-speed internet, rather than drive to your location, a “Geeks On Command!” computer technician can instead establish a connection to repair your computer remotely. Using this connection, your technician can diagnose & repair any troubles you may encounter, including:

  • Computer Tune-Ups, & General Maintenance

  • Virus Removal, Pop-Ups or Spyware Removal

  • Software Installations & Configurations

  • Email and Internet Troubleshooting

  • Troubleshooting Blue Screens & Windows Errors

  • Computer & Network Security

  • Tutoring for Windows & Most Popular Software

Remote Computer Support Prices:

Standard Hourly Remote Support: $75 per hour
(1 hour minimum, billed in quarter-hour increments of $18.75 after the first hour)

3 Hour Block (Save >10%): $199.99 per 3 hours

– A typical “Quick-Fix” Session” can be completed in an hour or less, and will cost only $75.00.
– A typical “Full-Service” Session” will take between 2.5 and 4 hours, depending on the current state of the computer.

“Full Service” Computer Support includes:

  • Hardware Diagnostics (to test the integrity of major components like the hard drive, CPU and RAM)

  • Internet Speed & Security Assessment

  • Thorough Virus Scan

  • Comprehensive PC Tune-Up

Yes! Our No Fix, No Fee Warranty:

Our service warranty extends 30 days from the original service date.

We’ll provide a FULL REFUND for all services if we are unable to resolve your problem to your satisfaction. If your computer experiences the same symptoms as it did before it was repaired, we’ll repair the problem (through remote support) at no further cost to you.

If we are still unable to provide a satisfactory solution, we will return your money (less any parts purchased). If new parts or software are required to complete your warranty repair, you’ll be billed only for these parts or software, not for labor.

*Disclaimer: Follow-up services provided under warranty will be performed via remote support when applicable. Geeks On Command! is not responsible for malware re-infection. If viruses or other malicious software were removed from your computer, and it was subsequently re-infected at any point after this service, it will be considered a new issue. Other unqualifying issues include: liquid damage, power damage, misuse, or any other damage, hardware or software failures that occurred subsequent to any repair. Additionally, we are not responsible to warranty repair any issues that were not brought to the attention of the technician during the original repair. We are also not responsible for any issues caused by unlicensed, pirated or otherwise illegal software. Our warranty does not extend to connectivity issues with peripheral devices (printers, webcams, speakers, etc.) that were not installed, connected or tested by the technician during the original repair. Replacement may be considered a satisfactory solution in rare circumstances where repairs would cost more than replacement. Lastly, this warranty does not apply to Data Recovery Services as it has its own guarantee. Basically, if a problem is related to the original repair, or if we missed something, we will resolve the problem to your full satisfaction at NO COST. Guaranteed.

How Remote Computer Services Work:

  • First, contact us to schedule your Remote Support session.
  • At the scheduled time, your computer technician will call at the phone number you’ve provided.
  • Over the phone, your technician will assist you with the few easy steps necessary to connect with your computer. Once connected, they will discuss your needs, and get to work.
  • Once service has been completed to your satisfaction, they will answer any questions you have, calculate the total time spent on your session, and provide an invoice to be payed online by credit or debit card.

Our Most Popular Services Include:

  • Speed Up Your PC

  • Remove Viruses

  • Get Faster Internet

  • Help With Email Issues

  • Password Resets

  • Computer Tuneup

  • Computer Updates

  • Remove Bloatware

  • Fix Windows Errors

  • Remote Support

  • Password Management

  • Fix Slow Internet

  • Software Installs

  • Tech Training

  • Data Backup

  • Speed Up Computer

  • Install Antivirus

  • Remote Computer Repair

  • IT Support

  • Computer Tutor

  • Test Cyber Security

  • Remote Computer Service

  • Remote IT Support

  • Remote Computer Training

In-Home-Computer-Repair

Small Business – Big Geeks!

“Geeks On Command!” is a small business run by big geeks.

We love computers and gadgets and all things tech, and we enjoy sharing this passion with our customers.

Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!

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