Computer Repair & Tech Support
Fast, professional tech support in your own home or office.
⭐⭐⭐⭐⭐
Technology isn’t effective unless it works, and you know how to use it.
That’s what we’re here for!
Locations:
Hackensack, NJ: (201) 400-0936
Roseland, NJ: (973) 590-1059
Parsippany, NJ: (973) 590-1059
Boulder, CO: (720) 724-0478
Computer Repair & Design Services
Hundreds of satisfied customers
⭐⭐⭐⭐⭐
Computer Repair House Calls
In-Home Computer Repair & Tech Support for: desktops, laptops, tablets, phones, WiFi, printers, Alexa, Apple watch & more.
Remote Computer Repair
Remove viruses, speed up your PC, or fix (email, Internet & software) issues by providing a one-time access code to share your screen.
Professional Website Design
In-Home Computer Repair & Tech Support for: desktops, laptops, tablets, phones, WiFi, printers, Alexa, Apple watch & more.
Logo Design & Business Cards
In-Home Computer Repair & Tech Support for: desktops, laptops, tablets, phones, WiFi, printers, Alexa, Apple watch & more.
Tech Support When You Need It
Get fast, professional IT support from highly-qualified, local PC technicians
⭐⭐⭐⭐⭐
- Fully-Qualified Technicians
- Over 15 Years Experience
- Convenient, In-Home Service
- Fast, Affordable Remote Support
- Repairs Starting at $75.00
Computer Trouble?
Technology is super-frustrating when it doesn’t work
⭐⭐⭐⭐⭐
Nothing ruins a day quite like computer trouble. Except maybe printer problems? or a slow Internet connection?
We promise to take the time to not just fix your problem – but to help you understand what went wrong, why it happened, and how to prevent it in the future.
Let us remove some of these frustrations from your life, so you can get back to your regular routine disruption-free.
Whether you need repairs, support, or training, our staff has the ability and experience to make your technology work for you instead of against you.
It’s Easy To Get Professional Support!
Here’s How It Works:
⭐⭐⭐⭐⭐
Step 1.
Step 2.
Step 3.
Step 4.
STEP 1: CHOOSE A SERVICE OPTION
Choose “Remote Support” for quick, affordable help over the phone or Internet. Choose “Computer Repair House Calls” for on-site service (NJ only).
STEP 2: BOOK AN APPOINTMENT
Call to reserve an appointment. (Open 7 days: 10am to 7pm) When a technician is available, same-day service may be scheduled at no extra cost.
STEP 3: MEET YOUR TECHNICIAN
Remote customers will get a phone call from their tech. They’ll walk you through a few easy steps to grant them one-time access to your PC.
STEP 4: REPAIRS & PAYMENT
Once the job is completed to your satisfaction, your tech will answer any questions, take your payment, then depart (or log off your computer).
How To Prepare For An Appointment
An average service call lasts 1-2 hours. To save time and money:
⭐⭐⭐⭐⭐
- Have all your passwords handy (for the computer, email, WiFi, etc.).
- Create a list of your questions in advance, so you won’t forget.
- Write down (or take pictures of) any error messages you’ve encountered.
- Fully charge your laptop (phone, tablet, etc.).
- For house calls, make sure any desktops are accessible (in case they need to be opened).
- Before they begin working, let your technician know everything you want accomplished.
Computer Trouble? Try Our Safe, No-Contact
Remote Computer Repair
No Fix – No Fee: Fast, professional computer support when you need it!
⭐⭐⭐⭐⭐
Customer Reviews
⭐⭐⭐⭐⭐
Straight From Google
Google
Business Review
⭐⭐⭐⭐⭐
“Great customer service. Very responsive and nice. As a small business owner I rely on their prompt support and they’ve never let me down. I highly recommend this company.”
⭐⭐⭐⭐⭐
Luz Vogan
Google Review
Google
Business Review
⭐⭐⭐⭐⭐
“I’ve been working with them since 2012…. They designed my website, my logo, and set up my home office with new computers… I don’t make a computer move without them. I highly, highly, highly recommend.”
⭐⭐⭐⭐⭐
Diana Weinstein
Google Review
Google
Business Review
⭐⭐⭐⭐⭐
“…I’ve had to call them with various different problems that come up, and every experience has just been so wonderful… Whether it’s viruses, Internet issues or software trouble they can certainly help.”
⭐⭐⭐⭐⭐
Kristel Closson
Google Review
Request a Callback From a Technician
For a free estimate, or more information about our services.
Don’t Trust Your Computer To Big Name Repair Shops
Without Reading This First…
Hi, my name is Robert, and I’m the owner of Geeks On Command. Welcome, and thanks for considering our services.
When we started Geeks On Command!, we wanted to keep the best parts of these companies, while changing the parts that often caused bad customer experiences. For Example:
What You Won’t Find At Geeks On Command…
Are bad customer experiences like these:
Assembly Line Repairs
Everyone uses their computer differently, and for different things. Big name computer repair shops train their technicians to set up every PC the same way, keeping mostly default settings.
While in their employ, I often knew with certainty that I could save a customer SO much time or frustration by changing a setting here, or adding a plugin there, but we weren’t allowed to make (or even recommend) these changes.
Our technicians are trained and encouraged to make personalized suggestions designed to increase your productivity, or remove common aggravations.
I personally feel great when I can save my customers time, or make their day to day less frustrating. It’s one of the biggest reasons I get so much satisfaction from what I do.
Unqualified Technicians
Most retail computer repair shops don’t pay very well, which is one of the reasons I started this company. I loved what I was doing, but couldn’t survive on the paychecks.
This income deficiency makes it difficult for them to hire/keep qualified technicians, so instead they hire “tech-savvy” college kids with absolutely no computer repair experience. As lead bench technician, I was frequently the one who trained these new hires.
Some got really good, and quickly moved on to better paying IT jobs. Others never really took to it, and many a rookie mistake happened with customer’s computers. This usually resulted in “boomerangs” (computers that were “repaired” being brought back with the same problem).
Other times, the results were really horrible (accidently-deleted pictures, corrupted Excel sheets, records lost from QuickBooks, physical damage to laptops, etc.). I felt so bad when that happened… what a truly miserable, and avoidable experience for those poor customers.
We pay competitively to keep a steady team of fully qualified, experienced, professional computer technicians that get the job done right the first time.
Overpriced Services
Retail repair shops tend to have high prices for repairs. Say you have a laptop, and your hard drive needs to be replaced.
This would be a very typical bill:
Diagnostics: $49
New Hard Drive: $99.99
Hard Drive Installation: $49
OS Installation w/updates: $129
Data Migration: $99
Software Setup: $49
Total: $474.99
For only about $50 more, I could buy a brand-new laptop!
We don’t have a retail location. We come to you – either through computer repair house calls, or remote support. This eliminates many costly expenses which our computer store competitors must account for in their pricing (like rent, utilities, cleaning services, maintenance, city permits, décor, etc.).
This allows us to offer much more affordable computer repair prices. For example, here is the bill we recently sent our customer for the same services:
New Hard Drive: $55.99
2 Hours Labor: $250
Technician Notes: Ran diagnostics, installed drive, installed/updated Windows 10, migrated data. Customer had questions about Windows 10 so I gave a tutorial. Customer is happy with service.
Total: $305.99
Compared to the average $424.99, we’re nearly 30% less expensive. In addition to saving about $120, the repair was done in their own house, and in two hours. Had they brought their computer to a local computer repair shop, it would likely have been a 3-5 day check-in.
3-5 Day Wait
Many shops require customers to check in their computers for repair.
I get it. It’s an easy way to increase profit (by paying one technician to fix multiple computers at once).
That said, I certainly wouldn’t want to be without my computer for “3-5 business days”; I’d be lost without it.
We don’t do check-ins. We fix your computer in your own home or office, and we’ll stay as long as it takes to get the work done.
⭐⭐⭐⭐⭐
We’ll get your PC running as quickly and efficiently as it ran on the day it was purchased – even if it no longer starts!
Recent Articles From Our Forum
Tech Tips, Design Tips & Local Information
⭐⭐⭐⭐⭐
Frequently Asked Questions
Computer Repair Prices & Warranty Info
⭐⭐⭐⭐⭐
On-Site Service is currently limited to customers residing within 1 hour drive of Hackensack, NJ.
The option for house calls will return to our Boulder, Colorado customers soon.
(Edited 6/11/2021)
Safe, No-Contact Computer Repair & Tech Support
If your computer retains a connection to high-speed internet, rather than drive to your location, a “Geeks On Command!” computer technician can instead establish a connection to repair your computer remotely. Using this connection, your technician can diagnose & repair any troubles you may encounter, including:
- Computer Tune-Ups, & General Maintenance
- Virus Removal, Pop-Ups or Spyware Removal
- Software Installations & Configurations
- Email and Internet Troubleshooting
- Troubleshooting Blue Screens & Windows Errors
- Computer & Network Security
- Tutoring for Windows & Most Popular Software
- Data Backup & Recovery
Remote Support (1 Hour)
A Remote Support Session is typically completed in 1 hour, and costs $75. Additional time will be billed in half-hour increments after the first hour. Payment is due upon completion, and your technician can accept credit, debit, or PayPal.
On-Site Support (House Call)
On-Site Service is typically completed in about 2 hours, and costs $125 plus tax per hour (there is a one hour minimum). After the first hour, time will be billed in quarter-hour increments of $31.25 (plus tax) after the first hour. Payment is due upon completion, and your technician can accept credit, debit, cash, check, or PayPal.
Yes! Our No Fix, No Fee Warranty:
Our service warranty extends 30 days from the original service date.
We’ll provide a FULL REFUND for all services if we are unable to resolve your problem to your satisfaction. If your computer experiences the same symptoms as it did before it was repaired, we’ll repair the problem (through remote support) at no further cost to you.
If we are still unable to provide a satisfactory solution, we will return your money (less any parts purchased). If new parts or software are required to complete your warranty repair, you’ll be billed only for these parts or software, not for labor.
*Disclaimer: Geeks On Command! is not responsible for malware re-infection. If viruses or other malicious software were removed from your computer, and it was subsequently re-infected at any point after this service, it will be considered a new issue. Other unqualifying issues include: liquid damage, power damage, misuse, or any other damage, hardware or software failures that occurred subsequent to any repair. Additionally, we are not responsible to warranty repair any issues that were not brought to the attention of the technician during the original repair. We are also not responsible for any issues caused by unlicensed, pirated or otherwise illegal software. Our warranty does not extend to connectivity issues with peripheral devices (printers, webcams, speakers, etc.) that were not installed, connected or tested by the technician during the original repair. Replacement may be considered a satisfactory solution in rare circumstances where repairs would cost more than replacement. Lastly, this warranty does not apply to Data Recovery Services as it has its own guarantee. Basically, if a problem is related to the original repair, or if we missed something, we will resolve the problem to your full satisfaction at NO COST. Guaranteed.
Our Most Popular Services Include:
-
Laptop Repair
-
Desktop Repair
-
Virus Removal
-
Computer Tuneup
-
In Home Computer Repair
-
Cyber Security
-
Small Business IT Support
-
Fix Slow Internet
-
Speed Up Computer
-
Password Resets
-
New Computer Setup
-
Email/Outlook Support
-
Data Recovery
-
Data Backup
-
Fix Windows Errors
-
PC Repair House Calls
-
Computer Updates
-
On Site Computer Repair
-
Tech Training
-
Computer Tutor
-
Website Design
-
E-Commerce Websites
-
Logo Design
-
Business Card Design
Still Not Sure Which Service You Need?
Call or message us any time for more information.
Small Business – Big Geeks!
“Geeks On Command!” is a small business run by big geeks.
We love computers and gadgets and all things tech, and we enjoy sharing this passion with our customers.
Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!
Back To Top: Home
Computer Repair
& Tech Support
Fast, professional tech support in your own home or office.
⭐⭐⭐⭐⭐
Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!
- Fully Qualified Technicians
- 15 Years Experience
Computer Repair & Design Services
Hundreds of satisfied customers
⭐⭐⭐⭐⭐
Computer Repair House Calls
In-Home Computer Repair & Tech Support for: desktops, laptops, tablets, phones, WiFi, printers, Alexa, Apple watch & more.
Remote Computer Repair
Remove viruses, speed up your PC, or fix (email, Internet & software) issues by providing a one-time access code to share your screen.
Professional Website Design
In-Home Computer Repair & Tech Support for: desktops, laptops, tablets, phones, WiFi, printers, Alexa, Apple watch & more.
Logo Design & Business Cards
In-Home Computer Repair & Tech Support for: desktops, laptops, tablets, phones, WiFi, printers, Alexa, Apple watch & more.
Tech Support When You Need It
Get fast, professional IT support from highly-qualified, local PC technicians
⭐⭐⭐⭐⭐
- Fully-Qualified Technicians
- Over 15 Years Experience
- Convenient, In-Home Service
- Repairs Starting at $75.00
Computer Trouble?
Technology is super-frustrating when it doesn’t work
⭐⭐⭐⭐⭐
Nothing ruins a day quite like computer trouble. Except maybe printer problems? or a slow Internet connection?
We promise to take the time to not just fix your problem – but to help you understand what went wrong, why it happened, and how to prevent it in the future.
Let us remove some of these frustrations from your life, so you can get back to your regular routine disruption-free.
Whether you need repairs, support, or training, our staff has the ability and experience to make your technology work for you instead of against you.
It’s Easy To Get Professional Support!
Here’s How It Works:
⭐⭐⭐⭐⭐
Step 1.
STEP 1: CHOOSE A SERVICE OPTION
Choose “Remote Computer Repair” for quick, affordable help over the phone or Internet. Choose a “Computer Repair House Calls” for on-site service: temporarily only available in New Jersey.
Step 2.
STEP 2: BOOK AN APPOINTMENT
Call to reserve an appointment. (Open 7 days: 10am to 7pm) When a technician is available, same-day service may be scheduled at no extra cost.
Step 3.
STEP 3: MEET YOUR TECHNICIAN
Remote customers will get a phone call from their tech. They’ll walk you through a few easy steps to grant them one-time access to your PC.
Step 4.
STEP 4: REPAIRS & PAYMENT
Once the job is completed to your satisfaction, your tech will answer any questions, take your payment, then depart (or log off your computer).
How To Prepare For An Appointment
Our average service call lasts 1-2 hours. To save time and money:
⭐⭐⭐⭐⭐
- Have all your passwords handy (for the computer, email, WiFi, etc.).
- Create a list of your questions in advance, so you won’t forget.
- Write down (or take pictures of) any error messages you’ve encountered.
- Fully charge your laptop (phone, tablet, etc.).
- For house calls, make sure any desktops are accessible (in case they need to be opened).
- Before they begin working, let your technician know everything you want accomplished.
Computer Trouble?
Try Our Safe, No-Contact
Remote Computer Repair
No Fix – No Fee:
Fast, professional computer support when you need it!
⭐⭐⭐⭐⭐
Customer Reviews
⭐⭐⭐⭐⭐
Straight From Google
Google
Business Review
⭐⭐⭐⭐⭐
“Great customer service. Very responsive and nice. As a small business owner I rely on their prompt support and they’ve never let me down. I highly recommend this company.”
⭐⭐⭐⭐⭐
Luz Vogan
Google Review
Google
Business Review
⭐⭐⭐⭐⭐
“I’ve been working with them since 2012…. They designed my website, my logo, and set up my home office with new computers… I don’t make a computer move without them. I highly, highly, highly recommend.”
⭐⭐⭐⭐⭐
Diana Weinstein
Google Review
Google
Business Review
⭐⭐⭐⭐⭐
“…I’ve had to call them with various different problems that come up, and every experience has just been so wonderful… Whether it’s viruses, Internet issues or software trouble they can certainly help.”
⭐⭐⭐⭐⭐
Kristel Closson
Google Review
Request a Callback From a Technician
For a free estimate, or more information about our services.
Don’t Trust Your Computer To Big Name Repair Shops
Without Reading This First…
Hi, my name is Robert, and I’m the owner of Geeks On Command. Welcome, and thanks for considering our services.
When we started Geeks On Command!, we wanted to keep the best parts of these companies, while changing the parts that often caused bad customer experiences.
For Example:
What You Won’t Find At Geeks On Command…
Are bad customer experiences like these:
Everyone uses their computer differently, and for different things. Big name computer repair shops train their technicians to set up every PC the same way, keeping mostly default settings.
While in their employ, I often knew with certainty that I could save a customer SO much time or frustration by changing a setting here, or adding a plugin there, but we weren’t allowed to make (or even recommend) these changes.
Our technicians are trained and encouraged to make personalized suggestions designed to increase your productivity, or remove common aggravations.
I personally feel great when I can save my customers time, or make their day to day less frustrating. It’s one of the biggest reasons I get so much satisfaction from what I do.
Most retail computer repair shops don’t pay very well, which is one of the reasons I started this company. I loved what I was doing, but couldn’t survive on the paychecks.
This income deficiency makes it difficult for them to hire/keep qualified technicians, so instead they hire “tech-savvy” college kids with absolutely no computer repair experience. As lead bench technician, I was frequently the one who trained these new hires.
Some got really good, and quickly moved on to better paying IT jobs. Others never really took to it, and many a rookie mistake happened with customer’s computers. This usually resulted in “boomerangs” (computers that were “repaired” being brought back with the same problem).
Other times, the results were really horrible (accidently-deleted pictures, corrupted Excel sheets, records lost from QuickBooks, physical damage to laptops, etc.). I felt so bad when that happened… what a truly miserable, and avoidable experience for those poor customers.
We pay competitively to keep a steady team of fully qualified, experienced, professional computer technicians that get the job done right the first time.
Retail repair shops tend to have high prices for repairs. Say you have a laptop, and your hard drive needs to be replaced. This would be a very typical bill:
Diagnostics: $49
New Hard Drive: $99.99
Hard Drive Installation: $49
OS Installation w/updates: $129
Data Migration: $99
Software Setup: $49
Total: $474.99
For only about $50 more, I could buy a brand-new laptop!
We don’t have a retail location. We come to you – either through computer repair house calls, or remote support. This eliminates many costly expenses which our computer store competitors must account for in their pricing (like rent, utilities, cleaning services, maintenance, city permits, décor, etc.).
This allows us to offer much more affordable computer repair prices. For example, here is the bill we recently sent our customer for the same services:
New Hard Drive: $55.99
2 Hours Labor: $250
Technician Notes: Ran diagnostics, installed drive, installed/updated Windows 10, migrated data. Customer had questions about Windows 10 so I gave a tutorial. Customer is happy with service.
Total: $305.99
Compared to the average $424.99, we’re nearly 30% less expensive. In addition to saving about $120, the repair was done in their own house, and in two hours. Had they brought their computer to a local computer repair shop, it would likely have been a 3-5 day check-in.
Many shops require customers to check in their computers for repair.
I get it. It’s an easy way to increase profit (by paying one technician to fix multiple computers at once). That said, I certainly wouldn’t want to be without my computer for “3-5 business days”; I’d be lost without it.
We don’t do check-ins. We fix your computer in your own home or office, and we’ll stay as long as it takes to get the work done.
⭐⭐⭐⭐⭐
We’ll get your PC running as quickly and efficiently as it ran on the day it was purchased – even if it no longer starts!
Recent Articles From Our Forum
Tech Tips, Design Tips & Local Information
⭐⭐⭐⭐⭐
Frequently Asked Questions
Computer Repair Prices
& Other Questions:
⭐⭐⭐⭐⭐
On-Site Service is currently limited to customers residing within 1 hour drive of Hackensack, NJ.
The option for house calls will return to our Boulder, Colorado customers soon.
(Edited 6/11/2021)
Safe, No-Contact Computer Repair & Tech Support
If your computer retains a connection to high-speed internet, rather than drive to your location, a “Geeks On Command!” computer technician can instead establish a connection to repair your computer remotely. Using this connection, your technician can diagnose & repair any troubles you may encounter, including:
- Computer Tune-Ups, & General Maintenance
- Virus Removal, Pop-Ups or Spyware Removal
- Software Installations & Configurations
- Email and Internet Troubleshooting
- Troubleshooting Blue Screens & Windows Errors
- Computer & Network Security
- Tutoring for Windows & Most Popular Software
- Data Backup & Recovery
Remote Support (1 Hour)
A Remote Support Session is typically completed in 1 hour, and costs $75. Additional time will be billed in half-hour increments after the first hour. Payment is due upon completion, and your technician can accept credit, debit, or PayPal.
On-Site Support (House Call)
On-Site Service is typically completed in about 2 hours, and costs $125 plus tax per hour (there is a one hour minimum). After the first hour, time will be billed in quarter-hour increments of $31.25 (plus tax) after the first hour. Payment is due upon completion, and your technician can accept credit, debit, cash, check, or PayPal.
Yes! Our No Fix, No Fee Warranty:
Our service warranty extends 30 days from the original service date.
We’ll provide a FULL REFUND for all services if we are unable to resolve your problem to your satisfaction. If your computer experiences the same symptoms as it did before it was repaired, we’ll repair the problem (through remote support) at no further cost to you.
If we are still unable to provide a satisfactory solution, we will return your money (less any parts purchased). If new parts or software are required to complete your warranty repair, you’ll be billed only for these parts or software, not for labor.
*Disclaimer: Geeks On Command! is not responsible for malware re-infection. If viruses or other malicious software were removed from your computer, and it was subsequently re-infected at any point after this service, it will be considered a new issue. Other unqualifying issues include: liquid damage, power damage, misuse, or any other damage, hardware or software failures that occurred subsequent to any repair. Additionally, we are not responsible to warranty repair any issues that were not brought to the attention of the technician during the original repair. We are also not responsible for any issues caused by unlicensed, pirated or otherwise illegal software. Our warranty does not extend to connectivity issues with peripheral devices (printers, webcams, speakers, etc.) that were not installed, connected or tested by the technician during the original repair. Replacement may be considered a satisfactory solution in rare circumstances where repairs would cost more than replacement. Lastly, this warranty does not apply to Data Recovery Services as it has its own guarantee. Basically, if a problem is related to the original repair, or if we missed something, we will resolve the problem to your full satisfaction at NO COST. Guaranteed.
Our Most Popular Services Include:
-
Laptop Repair
-
Desktop Repair
-
Virus Removal
-
Computer Tuneup
-
In Home Computer Repair
-
Cyber Security
-
Small Business IT Support
-
Fix Slow Internet
-
Speed Up Computer
-
Password Resets
-
New Computer Setup
-
Email/Outlook Support
-
Data Recovery
-
Data Backup
-
Fix Windows Errors
-
PC Repair House Calls
-
Computer Updates
-
On Site Computer Repair
-
Tech Training
-
Computer Tutor
-
Website Design
-
E-Commerce Websites
-
Logo Design
-
Business Card Design
Small Business – Big Geeks!
“Geeks On Command!” is a small business run by big geeks.
We love computers and gadgets and all things tech, and we enjoy sharing this passion with our customers.
Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!
Still Not Sure Which Service You Need?
Call any time for more information.
Or Leave Us A Message
Back To Top: Home