Remote Computer Repair
Remote Computer Repair, by Geeks On Command. Professional Online Computer Repair & Remote Computer Help, including: PC Tuneups, Virus Removal, Tech Support, Email Troubleshooting & More – Available Nationwide by RSAG Accredited, USA-Based Computer Technicians.
Seller: Geeks On Command Google 4.9 ★★★★★ Reviews
Remote Computer Repair Description: Get expert help from our USA-based, RSAG-accredited technicians without leaving home. We remove viruses, fix email issues, resolve software problems, perform PC tune ups, fix Windows update errors and more, all through a secure, encrypted remote connection. It’s easy to connect (if you can check your email, you’ll have no trouble), and you stay in full control while watching everything in real time. The connection closes completely when we’re done, and we can’t access your computer again without your permission. Most remote repairs are finished in under an hour. There are no contracts, no subscriptions, and no hidden fees. Every service includes a 30-day guarantee and is backed by our 5-star Google reviews. (read more)
Remote Computer Repair
(1 hour minimum, then quarter-hour billing)
-20%
Regular Price: $12500
$9900 (per hour)
Safe & Secure Remote Support
- ✓ Real help from real people in the USA.
- ✓ Encrypted and secure, all access removed when we’re done.
- ✓ RSAG-certified for scam-free support and trusted service.
- ✓ Connecting is so simple, your grandparents can do it.
- ✓ Most repairs are completed in under an hour.
Remote Computer Repair
-20%
Regular Price: $12500
$9900 (per hour)
Call (201) 400-0936 to
(1 hour minimum, then quarter-hour billing)
Safe & Secure Remote Support
-
✓
Safe, Secure, Encrypted & Temporary
No Ongoing or Repeat Access -
✓
USA-Based, Background-Checked Technicians
No overseas techs -
✓
RSAG Accredited
Remote Support Accreditation Group certified -
✓
Easy To Connect
It's super-simple to share your screen -
✓
Fast Turnaround
Most repairs are completed in under an hour
Google 4.9 ★★★★★
Open 7 Days: 10am-7pm
Same day service & off-hour (earlier or later) appointments are subject to availability.
How It Works
Call to Schedule your Service Appointment: (201) 400-0936
Connect with your Computer Technician
Tech Completes your Computer Service &/or Tech Support
Ask Questions & Review Your Technician's Work
Pay Online by Credit or Debit Card
Hackensack Remote Computer Repair
Geeks On Command Hackensack NJ
370 W Pleasantview Ave, Suite 2-155, Hackensack, NJ 07601
Mahwah Remote Computer Repair
Geeks On Command Mahwah NJ
575 Corporate Drive Suite 300, Mahwah, NJ 07430
Roseland Remote Computer Repair
Geeks On Command Roseland NJ
101 Eisenhower Parkway, Suite 300, Roseland, NJ 07068
Montclair Remote Computer Repair
Geeks On Command Montclair NJ
44 Union Street #420, Montclair, NJ 07042
Customer Reviews
How customer reviews and ratings work
Our reviews come from verified customers who have used our services. Each review is manually verified to ensure authenticity.
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Reviews
Michael Kay
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
Got amazing, useful, and most of all successful support from Chris over the phone. I am completely non-tech savvy and he was able to walk me through the steps to fix the problem with my MacBook...
Wish I could make it a 10 star review!!
bob rosenberg
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
Alex at Geeks On Command came to my home promptly and gave the best service one could imagine. Very highly recommended.
TartTech
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
Saved me time and money. Really helpful and kind. Got my computer working again through the phone ❤️👍
Min Xiao
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
I built a computer in Colorado (CO) for a relative in Massachusetts (MA). When the computer crashed repeatedly during initial usage in MA, I had only one day to make a decision whether to take it back to CO but the local repair shops in MA were backlogged. Urgently needing help, I called Geeks on Command and left a message. Alex called right away and offered clear, simple-to-follow diagnostic instructions. He remained super responsive throughout. I am grateful for his expert, candid, and trustworthy advice during this difficult time.
casey cope
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
This company is great to work with, Alex is the man.
Set an appointment the same day I was having issue on a customers computer. Spent over 3 hours troubleshooting the correct resolution and Alex was able to fix in less then 10 mins.
Alexandra Landau
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
We brought our computer monitor to Tyler to diagnose an issue and possibly fix it. First of all, this was the only place we saw that would fix monitors so that's amazing. Secondly, Tyler diagnosed the issue and helped us save money by giving his advice on how to move forward- even though it didn't involve hiring him. That was such an honest, kind of thing to do. I would really recommend him as a very trustworthy, knowledgeable professional.
C. O.
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
The people at Geeks on Command know what they are doing. I had a question regarding specific issue and they were able to answer immediately. Even better, there was no upsell and everything was professional. I would highly recommend using on this business!
Kim
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
Chris was great! So patient and walked me through various steps that took a lot of his weekend time. I will contact them again if need be
Annie Moore
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
Devin was super awesome...he showed up on time and was extremely knowledgeable. He fixed my laptop in less than an hour and even helped me with something on my iphone!
I will recommend Geeks On Demand to all my friends.
Thank you Devin!
Bob Vance
★★★★★
Reviewed in the United States in November, 2026
Verified Customer
Alex was very helpful and was able to fix my problem. Very accommodating with scheduling as well!
Bob Vance
★★★★★
Reviewed in the United States in October, 2026
Verified Customer
Alex responded to me and helped me fix my problem with a few hours! Didn’t even charge me and just gave me advice, what a guy.
Ronald Cypher MD
★★★★★
Reviewed in the United States in October, 2026
Verified Customer
Alex is amazing!! My computer is quite old and I reached out to Alex to see if he could speed it up. He told me I was wasting my money. My computer was just too old and not worth the money to try to fix it. He even spent time at no charge trying to find something that might speed it up, but he was right, nothing worked. I found a couple of computers to buy online and sent them to him. He said they were too expensive and suggested at different model at significantly less money at best buy. I can't speak highly enough about Alex. His knowledge is incredible. It is amazing what he was able to accomplish in just a few minutes making me a backup of my current program to make it easier to transfer to my new computer when it arrives. I highly recommend this company and Alex!
Sophie Wakeham
★★★★★
Reviewed in the United States in September, 2026
Verified Customer
Alex of Geeks on Command installed a computer system for me a short time ago and did a great job. He is a very knowledgeable and patient computer technician. Recently a pop-up scam appeared on my computer. I knew the only person who could resolve the problem was Alex and immediately called him and left a message. Within a few minutes he called back, explained what had occurred and solved the scam problem. He is the best, as well as the nicest, computer specialist I've ever delt with. Can't recommend him and his company enough. Thanks Alex!!
Justyna Zbieg
★★★★★
Reviewed in the United States in August, 2026
Verified Customer
Absolutely my go to PC guys. Alex was extremely attentive and knowledgeable. I would not recommend anyone else for your PC needs!
Owen Wells
★★★★★
Reviewed in the United States in July, 2026
Verified Customer
Quality work and respectful staff
Claire V
★★★★★
Reviewed in the United States in July, 2026
Verified Customer
Customer support was above and beyond my expectations! I needed service to upgrade security on my laptop and data migration. Alex was very clear and concise on what he would do, but also communicated it well for people that are not so tech savvy. Not only was he attentive on my concerns but was very respectful and private of my files and finished service within 24 hours. He even suggested ways to save money and what software/programs are ineffective.
If you need a reliable quality PC service I would HIGHLY recommend, couldn't have been happier.
Jean Siegel
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
OUTSTANDING SERVICE, KNOWLEDGE and PATIENCE!!! They certainly live up to their name! We cannot say enough good things about Geeks On Command! We have gotten EXCELLENT remote or on-site service from both Chris & Alex for several years. Their ability to remotely log on to our computer, see what is going on, and actually make software repairs0bbbb has been a savior on several occasions!
Last week our computer died completely and required a new computer. Alex listened carefully to our relatively simple needs, picked up our dead CPU and showed up the next day with a fabulous refurbished computer with ALL our data transferred over, at an excellent price!!!
In the past, we were paying a yearly fee to backup our computer, but Alex recommended and remotely installed a FREE backup program!
We are definitely not computer geeks, but thank heaven we found Geeks On Command!!! In the 40 years we have owned computers, Chris and Alex are the most honest, knowledgeable, kind, & easy to understand computer experts we have ever met! We wholeheartedly recommend Geeks On Command to anyone who needs computer assistance!!!
Jerry Sica
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
Alex was incredible... Never been with a tech that moved so effortlessly through my computer straighening out unecessary apps and saftey issues. Great personality too and no language barrier what so ever. In addition made some good suggestions and educated me on better ways to manage passwords... Planning on having him look over my wife's computer next!
Dylan li
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
very nice support
Andres Gomez
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
We had Best Buy geek squad set up our new computers and nothing worked! Thank goodness Alex came to the rescue by cleaning up all the baloney that Best Buy did and helped customize the computers for our needs. I highly recommend him!!
Andres Gomez
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
Lois Shulruff
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
We had Best Buy geek squad set up our new computers and nothing worked! Thank goodness Alex came to the rescue by cleaning up all the baloney that Best Buy did and helped customize the computers for our needs. I highly recommend him!!
Matthew Morgan
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
Awesome company, I have family that runs their own business in Los Angeles, and they say this place is great
Jean Siegel
★★★★★
Reviewed in the United States in June, 2026
Verified Customer
OUTSTANDING CUSTOMER SUPPORT, both in my home and over the phone! Whenever we need assistance, Chris and Alex provide excellent service. If they are unavailable when I call, they always return my call promptly.
Both Chris and Alex listen carefully to my concerns and are highly skilled at diagnosing and resolving problems. With our permission, they can remotely access my computer, allowing them to see exactly what is happening and make necessary corrections quickly and efficiently. They are consummate professionals—knowledgeable, patient, courteous, and trustworthy.
Alex has visited our home several times and has always been generous with his time. Even though Geeks On Command charges by the hour, he never makes us feel rushed. He patiently answers all of our questions and explains things in a way that is easy to understand. Alex even suggests ways to save money!
WE HIGHLY RECOMMEND Geeks On Command to anyone seeking reliable, expert computer support. Their professionalism, responsiveness, and commitment to customer service are truly outstanding!
JEAN + PETER
Luke Finnegan
★★★★★
Reviewed in the United States in May, 2026
Verified Customer
Darien’s service was very helpful, very communicative, and he provided quick and excellent service for a very affordable price. I needed a battery replacement for my 2020 macbook pro and it was done in 48 hours from the time i called to order parts to getting my laptop back fully repaired…. will be recommended to anyone I know that needs tech repairs!
anna korchek
★★★★★
Reviewed in the United States in May, 2026
Verified Customer
Chris and Alex were super helpful and solved my issue in no time. Total problem solvers. And fast. Best geeks ever.
R. M.
★★★★★
Reviewed in the United States in April, 2026
Verified Customer
Wonderful
Jaclyn Friedman-Lombardo
★★★★★
Reviewed in the United States in April, 2026
Verified Customer
From start to finish, Darien provided excellent service and was able to diagnose and fix the issue with my Dell laptop. His communication was excellent and he completed service within 24 hours. He is a lifesaver! Highly recommend!
Andy M.
★★★★★
Reviewed in the United States in April, 2026
Verified Customer
I work remotely for a Boston-based law office and I recently came back from a business trip. My work laptop must have gotten jostled during the flight because, when I turned it on the next morning, it began to make an alarming beeping sound and the fan was whirring loudly. Through a cursory Google search, I came across Geeks on Command.
Dave was quick to respond to my call and patiently listened as I described my tech issues. Dave treated me like a person and not just a number. He asked about my job and, as I described my organization's work in civil rights, democracy protection, and LGBTQ+ equality, I could tell that Dave understood how important this work was to me and how urgently I wanted to get back to it. Without even seeing or touching the laptop, Dave accurately diagnosed the issue (which Dell and my office's IT department later confirmed). He swiftly began moving forward with a plan of action.
During our interaction, I appreciated Dave's attention to detail. He took down all the relevant information about my laptop model and began searching for the necessary hardware to replace the broken components. In the end, my office actually decided to overnight me a new work laptop, so I didn’t end up using Dave's repair services.
Although our interaction was short, I was blown away by Dave's professionalism, his expertise, and quality of service I received. I highly recommend!
Frutterbug
★★★★★
Reviewed in the United States in March, 2026
Verified Customer
Darien was super helpful and lightning fast. Lesson learned, I won't be letting my tiny (supposedly lightweight) clay figurines fall onto my screen anymore!
Elyse Reissman
★★★★★
Reviewed in the United States in March, 2026
Verified Customer
I've been using GOC for several years and have only had super positive experiences. Alex is just the best. He is extremely knowledgeable and I don't think there is a problem he can't solve. Over the past week I've had to call Quicken four times for a problem with my software. They kept "escalating" it but they still couldn't fix it. I was literally on hold for hours with them over multiple calls. I finally called GOC and Alex fixed my problem in twenty minutes. Twenty Minutes! Thank you Alex!
Toria Strubel
★★★★★
Reviewed in the United States in March, 2026
Verified Customer
Customer service was great and they were very knowledgeable. They made it easy for me to understand everything and all in all it was quick and painless! I'd definitely recommend👍🏻
Dexter Tuff
★★★★★
Reviewed in the United States in March, 2026
Verified Customer
It was great
Marc A.
★★★★★
Reviewed in the United States in February, 2026
Verified Customer
We needed a new printer/copier/scanner and called GOC. Alex called me back; he explained our options and I made an appointment for him to come over.
Alex purchased the unit best suited for our needs, brought it over, installed it, and taught me how to use it. He encountered some setup problems and solved them all in minutes. Alex also made sure we got the most reliable brand with the most affordable toner refill options. He covered all the bases and the unit is up and running.
I highly recommend Geeks on Command, and Alex, because they provide outstanding computer hardware services at an affordable price.
Jon Dewyea
★★★★★
Reviewed in the United States in February, 2026
Verified Customer
Great place! Awesome people!
Kyle Hill
★★★★★
Reviewed in the United States in February, 2026
Verified Customer
My experience with GOC was nothing short of amazing! I’ve struggled to find reliable PC repair in the area and never knew who to call. A friend recommended this company, so I decided to give it a try — and I couldn’t be happier.
Alex was incredible from start to finish: personable, responsive, and extremely knowledgeable. He resolved an issue I had been dealing with for several months that was causing a lot of stress. He fixed everything seamlessly and got me back up and running quickly.
The rig he built for me far exceeded my expectations, and it performs better than I ever imagined. I would highly recommend GOC and will absolutely continue to be a customer for years to come.
Thank you, Alex & GOC!
TheDubs
★★★★★
Reviewed in the United States in February, 2026
Verified Customer
My aging (but still mission-critical) Dell laptop needed a fairly complex repair. It was handled by a very knowledgeable (and friendly!) technician and it came back as close to "as good as new" as you can get. Not only was the service fast and the price very reasonable, but the laptop was picked up and delivered back at no additional charge. I couldn't have been happier.
Pete Jones
★★★★★
Reviewed in the United States in January, 2026
Verified Customer
Excellent, quick, responsive service. Darien’s accessibility and communication on the repair process was top notch.
steven hack
★★★★★
Reviewed in the United States in January, 2026
Verified Customer
These guys rock!! I am not very computer savvy and had an issue with a microphone. Chris, the fellow I spoke to on the phone, was super cool and easily walked me through and fixed the problem that had been driving me crazy all day. I seriously could not recommend Geeks on Command enough. I would definitely use them again and probably will given my lack of computer know how, lol.
Chuck Kennedy
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Spencer Henry
★★★★★
Reviewed in the United States in April, 2025
Verified Customer
Damien was AWESOME! He was super responsive and accommodating, and provided quality service that fixed the issue quickly and without a hassle. Easily the best tech support I've received in years
Adam Hulse
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
I can't remember when I got such good customer service. The technician (Alex) walked me through my options and helped me do some self tests free of charge. When it was determined as unfixable (broken network card) he immediately recommended replacements and how/where to purchase.
And if I did have to call for direct service, the rates given were highly reasonable. 5 out of 5. Highly recommend.
Frank Scillieri
★★★★★
Reviewed in the United States in July, 2024
Verified Customer
I can’t recommend geeks on command higher, I wish there was more than 5 stars.
I have a small business and had a MAJOR hard-drive lock out issue. All of my contacts and contracts were about to be lost and it would have done irreparable damage to my business.
Even though the hard drive was damaged, they were able to retrieve all of my data and get me back up and running.
10/10! Use this company!
Joe Joyce
★★★★☆
Reviewed in the United States in July, 2021
Verified Customer
Needed to resolve some storage issues with my MacBook. Chris spent time, used all the tools in his kit and determined only an SSD hardware upgrade would truly fix the problem. He then recommended places where I could get that done and kept in touch to verify that fixed the problem. HIs problem solving approach is impressive, not the typical 'try this and tell me what happens' you often get from IT techs. I'll recommend Geeks On Command!
Sal DeVincenzo
★★★★★
Reviewed in the United States in August, 2024
Verified Customer
I had an issue with a Windows machine and gave Chris at Geeks On Command a call. After a short conversation Chris pinpointed the problem for me and lead me in the right direction in order to correct the issue with a Wi-Fi problem. These guys know what they’re doing give them a try you won’t be disappointed
Carol Tangorra
★★★★★
Reviewed in the United States in October, 2021
Verified Customer
Chris is amazing. Knowledgeable, patient, an amazing teacher. He spends as much time as it takes to get the job done. He really knows computers inside and out! He can fix anything and he is pleasant to deal with! Unlike most geeks, he can really communicate with those of us who may struggle a bit!
Nicole Glaser
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
RobotMan72
★★★★★
Reviewed in the United States in September, 2017
Verified Customer
One of my greatest experiences ever, in a service provided. Chris the technician came fixed a laptop that was a severe problem for 4 others before him. Then attacked my desktop which has not been looked at in years and did a superb job. I would recommend to everybody. thanks again.
Jeff Maida
★★★★★
Reviewed in the United States in April, 2022
Verified Customer
Geeks on Command A++++
Great customer service, fixed by computer problems quickly and seamlessly. Chris is terrific! Highly recommend these guys!!
Irene Hillson
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Disaster struck at 2am. A large cup of tea, a 14 year old laptop without a current backup, and a dog spooked by a ladder that fell in the garage crashing atop a glass window, resulted in my laptop sitting in inches of hot tea while the cup sat on top dripping tea through the keyboard. I quickly unplugged it and did what I could but I knew it was a goner.
I called GOC, and to my utter amazement, Chris answered. He asked what had happened and I explained and said I was devastated as the computer had family videos that I cherished - not to mention all the data we all keep on our laptops, and I didn't have a backup. He told me what to do and what not to do and said Makena would attempt a data recovery and I should fear not, that there was hope and Makena would call me later in the day to make arrangements to get the laptop. Sure enough Makena called me and I was able to hand the computer off, albeit with no hope of the data actually being recoverable and I began my grieving process.
Over the next two days, Makena kept in touch with me via phone and text every step of the way. At one point the corrosion on the drive needed to be cleaned and Makena's kindness and reassurance gave me hope. When I got the call that everything was recovered - even the system files - I was over the moon happy. Makena even went out of the way to order an external drive for me and to show me how to do the restore on to my other laptop.
Chris and Makena made this disaster into an "inconvenience" that was fixable, for which I am so so so grateful.
Diana Weinstein
★★★★★
Reviewed in the United States in March, 2021
Verified Customer
I've been working with them since 2012. Literally every single computer issue I have, I call them. They designed my website, my logo, and set up my home office with new computers. When I get a new computer I ask them what to get. I don't make a computer move without them. I highly, highly, highly recommend.
Pati Scamacca
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Kimberleigh Joy
★★★★★
Reviewed in the United States in December, 2024
Verified Customer
Chris was great! So patient and walked me through various steps that took a lot of his weekend time. I will contact them again if need be
Henry Cruz
★★★★★
Reviewed in the United States in February, 2020
Verified Customer
Super knowledgeable and professional, and responsive. Jumps into problems with confidence and doesn't waste time. Have had two knotty problems that they worked through for me, both one-in-a-blue-moon issues. Highly recommend the firm.
Kiwi
★☆☆☆☆
Reviewed in the United States in February, 2025
Verified Customer
No have services what about saying. Fake photos. Stupid angry people in work. Lying every time.
Kacy Cuddy
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
I called Geeks on Command when my old computer was limping along on its last leg. Alex recommended a new computer based on my needs and budget, helped clean out my old computer, and transferred everything to my new computer. He also set me up with a back-up and antivirus system and many good tips. All of this was done so quickly and with an awesome, positive attitude! Call them right now if you need computer help.
Danell Wright
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
Alex made recovery from a horrific computer meltdown painless! Can't say enough good stuff. These are the good guys!
Maryanne M
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
I was concerned about security breaches on my laptop. My daughter spoke with Alex at Geeks on Demand and based on the phone conversation, she felt Alex would be able to help. Alex came to my home and was able to diagnose the issues and significantly upgrade my security so no further breaches would occur. I feel so much better knowing my personal information is safe. Highly recommend Alex at Geeks on Command.
Connie Eppich
★★★★★
Reviewed in the United States in February, 2022
Verified Customer
Happy to write a review. I had a problem that the folks at Apple support, after at least an hour on the phone, told me was a hardware problem. I didn't believe them and got in touch with Chris. He did some research ahead of time and fixed my problem with remote access in 10 minutes. Thank you, Chris!
Quartzzion Sound
★★★★★
Reviewed in the United States in August, 2024
Verified Customer
UNBELIEVABLY INCREDIBLE SERVICE. Alex was more than amazing he could've been a licensed therapist! He not only walked me thru the entire process of getting my laptop back up and functioning but also helped me thru such an intense panic attack I was having over my laptop not functioning and being scared to lose precious data. He was kind, intelligent, eloquently spoken and also offered a very resourceful program for file finding on PC. Thank you so much Alex and everyone over at Geeks On Command! 10/10 Would chose y'all and recommend you over a corporate tech company any day.
Steven Soprano
★★★★★
Reviewed in the United States in December, 2021
Verified Customer
Let me start with how extremely polite, helpful and knowledgeable the staff of Geeks On Command are. Chris literally went above and beyond to make sure my laptop issue was resolvedin a timely matter. He took his time to explain everything to me and assured me the highest quality service at reasonable pricing.
I am so relieved He was a huge help. And bonus now I gained a new friend!
Sal Cavalieri
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
where do I start... found "Geeks on Demand" on line and they sounded like they were worth a shot, boy did they prove me right!!! the service they provided was exceptional along with the turn-around-time. Alex knew his stuff inside-out and that certainly showed with the knowledge he displayed. All of my concerns I had with my computer were addressed and fixed in record breaking time. I would "most definitely" recommend Alex and his team to anyone having trouble with their computer. And the fact that they come to your home, that alone is a HUGE plus! Alex will always be my go to guy for any computer questions I may have in the near future. May I also mention the speed of my new computer? priceless...
Elizabeth Breedlove
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Pati Scamacca
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Craig G.
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Daniel Shin
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
Shawn K
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
Simple straight forward and Alex was awesome! Thank you GOC!
Maurieke Shyelle
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
As a busy physician I am extremely pleased with this company in the year I have called on them. They have shown integrity, punctuality and good communication skills. I have often felt great relief with their timely support and excellent skills. Also their fair rate is much appreciated. Thank for contributing to my wellbeing and my work life!
Davide Ramos
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
Alex, having known him for a few years, I always knew he was tech savey. So he's most definitely my guy when it comes to walking someone like me through the simplest stuff. Even if you hadn't met Alex prior to his working there like I did, he definitely can assist you with all the knowledge under his belt.
Bryan B
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
First, they’re open on a Sunday in Jersey
Second, they actually called back within about 10 minutes
Third, after me explaining my problem the guy I was talking to (Alex) was not only able to diagnose my problem, but also explain to me how I could fix it from home at no cost!
Alex was very easy to talk to and very willing to give information and help, when I didn’t know or understand something he said he was able to break down and explain to me everything he meant.
Overall I would highly recommend Geeks on command. The interaction I had with Alex was fast, effective and human. I never felt like I was being told “just come to the shop so we can do it for you” like some other tech repair places. 10/10
Barbara Brand
★★★★★
Reviewed in the United States in January, 2022
Verified Customer
Chris is always responsive, friendly, and professional. Takes the time to explain what the computer problem is, how he's fixing it, and how I could (potentially) address it myself if it happens again. I highly recommend him to anyone who needs IT support.
Hana Melancon
★★★★★
Reviewed in the United States in March, 2021
Verified Customer
Chris is absolutely amazing when it comes to remote support and quality customer service. He's always available and gets my computer problems solved quickly and I've never had an issue he couldn't fix. Highly recommend!!
Diana Weinstein
★★★★★
Reviewed in the United States in November, 2021
Verified Customer
Chris is the best! He is always available when we need him to fix our computers, or update our website and is very resonsive to all the questions we have.
David Nakatomi
★★★★★
Reviewed in the United States in November, 2023
Verified Customer
With a looming deadline for a design job, I was having issues with Photoshop crashing on my home computer, and Geeks On Command was able to send a computer repair technician named Alex out to my house for SAME DAY in home computer services.
Alex diagnosed the problem quickly (my scratch disk space was too low), and showed me how to increase the scratch disk size to prevent future crashes. He also optimized a few other settings to improve Photoshop's performance, and took the time to explain everything to me in a way I was able to easily understand.
I'm writing this review becuase Alex was so professional and friendly, and because the same day home computer support option was super-convenient since I didn't have to be without the computer for days without being able to work..
Geeks On Command was also responsive, expedient, and easy to schedule with. I would, and no doubt will, use their in home computer repair again.
Gary Faletto
★★★★★
Reviewed in the United States in April, 2024
Verified Customer
Alex fixed my laptop problem. Very fast and fair. He is the best I recommend all my friends to call Geeks on Command. Thanks AAAAAAAAAAA++++++++++
Frederick Brenner
★★★★★
Reviewed in the United States in August, 2021
Verified Customer
Having access to Geeks On Command is like having an oil well in your backyard. Think computer magician with a flawless work ethic. This outfit does it all, immediately, EVERY time.
Greg Meacham
★★★★★
Reviewed in the United States in October, 2019
Verified Customer
OK, so I'm not one to normally write reviews ggod or bad but... my home computer would not boot, just a flashing yellow light. Chris spent some time on this but it was unfixable (I think a fried board or something). Chris then specked out what I wanted in a computer and actually went to the store and picked it out for me ( I paid for it tho'). Believe it or not (believe it), he was able to transfer ALL of my data, pictures, etc. somehow hooking up the old one to the new one, almost like a Frankenstein movie with wires everywhere.
About a month later I tried to install Roxio CD burning software and it would not install. I spent numerous hours with the Roxio techs with no success. i then contacted Chris again. Long story short, Chris, after spending many, many, many hours with myself and the Roxio tech, was able to successfully install it (not sure how because the Roxio techs had given up) it. It was like Chris wouldn't give up until he succeeded.
Chris went way above and beyond what anyone else would do to get me up and running. Chris will be my first call for my computer needs in the future and should be for you also.
Max DeVincenzo
★★★★★
Reviewed in the United States in December, 2023
Verified Customer
Chris and the team are absolute Pros! In home computer repair is something I need often (I'm an absolute lug!) and Geeks on Command was just fantastic for computer repair in home. Will definitely be using them for all my tech support and computer repair needs.
Anne Eretnev
★★★★★
Reviewed in the United States in December, 2022
Verified Customer
Devin was super awesome...he showed up on time and was extremely knowledgeable. He fixed my laptop in less than an hour and even helped me with something on my iphone! I will recommend Geeks On Demand to all my friends. Thank you Devin!
Sharon Shaw
★★★★★
Reviewed in the United States in June, 2024
Verified Customer
sEXCELLENT company & customer service and response time! My lap top was crashing and my whole world & work is on it. This left me feeling vulnerable. Geeks On Command held my hand through every step - chosing a new lap top to transferring all files to new one. They are patient and caring. They will now be my "go to". Thank you Chris!!
Christine Brennan
★★★★★
Reviewed in the United States in October, 2022
Verified Customer
Amazing customer service! Chris came to my home to fix my computer issue and he fixed it very quickly. I was so happy that I could stay in my pjs and that I'm back online. I'd recommend him to anyone who's having an issue with their computer.
Peter J Janulis
★★★★★
Reviewed in the United States in December, 2021
Verified Customer
Chris is ALWAYS able to help me, no matter when I call! My latest call was on Sunday night and as usual, he was able to help me with my crisis.
I am a computer novice. Chris has the unique ability to logon to my computer and not only analyze but also solve my problem. I can see what he is doing at all times. If Chris happens to be busy, he always gives me a time that he can return my call, and he always follows through, as promised. I highly recommend Geeks On Command without reservation!!!
Smarter Money Decisions
Jean Siegel & Peter Janulis
Tiffany Pratt
★★★★★
Reviewed in the United States in January, 2022
Verified Customer
Chris is outstanding. Incredibly responsive and alwyas provides great solutions to any of our copmputer and technology needs. He keeps everything running well so that our business can thrive!
John Wagner
★★★★★
Reviewed in the United States in November, 2021
Verified Customer
Chris went over and above everything that needed to be done in a concerned and professional manner. Not only were my problems solved but I now have a better understanding of what the issues involved were. Highly recommend.
Kim Perkins
★★★★★
Reviewed in the United States in October, 2024
Verified Customer
Chris was great! So patient and walked me through various steps that took a lot of his weekend time. I will contact them again if need be
LoonR2
★★★★★
Reviewed in the United States in March, 2022
Verified Customer
Impressive expertise, affordable pricing, friendly ad vice I highly recommend these services.
kindcounselor
★★★★★
Reviewed in the United States in October, 2021
Verified Customer
Chris responded to my request for service immediately. He quickly identified the problem and resolved it: then went on to clean my computer ( all remotely) and checked every possible problem that should arise in the future. He stated that I needed an external back up - and even identified which drive would be best for my computer - and brought me to the Amazon page so that I could order the appropriate drive. I have used his services in the past and feel so grateful to be able to completely trust his expertise and integrity when dealing with my computer. I recommend Geeks on Command totally. Do NOT hesitate to use this service!
Cheryl Sondergard
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
This company is awesome!
Very knowledgeable and professional. Scheduling is very flexible.
I highly recommend this company! Alex was my technician.
Joan Murdock
★★★★★
Reviewed in the United States in September, 2024
Verified Customer
Chris and ALex are the BEST!!! Prompt, courteous, knowledgeable service.
Nathan Bush
★★★★★
Reviewed in the United States in July, 2021
Verified Customer
Helped me fix my problem over the phone, which was a life saver! Then said at no charge! Nice to be treated this way from a business. I highly recommend.
Stefania Fleck
★★★★★
Reviewed in the United States in August, 2024
Verified Customer
Amazing!! Alex is very knowledgeable and genuine. He told me what the problem was got the piece that was needed and brought it to my home. He didn’t even charge for the visit!! Highly recommend if I ever need tech support Im definitely calling him again.
Esther Strobel
★★★★★
Reviewed in the United States in January, 2022
Verified Customer
Very capable and pleasant.
Jonathan
★★★★★
Reviewed in the United States in January, 2021
Verified Customer
Amazing experience!!!
xxkhandikidxx
★★★★★
Reviewed in the United States in November, 2023
Verified Customer
Thanks so much for all your help!
Turan Kuran
★★★★★
Reviewed in the United States in August, 2023
Verified Customer
Rick Tyler
★★★★★
Reviewed in the United States in March, 2025
Verified Customer
I needed a fix right away so I called for help, they fixed the problem online in 10 minutes. If you need help this is the go to company.
John Daily
★★★★★
Reviewed in the United States in February, 2025
Verified Customer
I am self employed and my computer was crashing. I called and spoke with Alex who suggested a couple things and he even remoted in at no charge but the computer was too far gone. He was amazing and picked up my computer as well as a new one and migrated them over night. My down time was less than 3 hours. These guys are great and very knowledgeable and communicated along the entire process. He also helped with internet security recommending some very good programs. As a self employed person I could not have asked for better service. To be honest I was skeptical at first but had a good feeling about them after interacting and I was not disappointed. I Highly recommended Geeks on Demand.
Christopher Cardoso
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
After looking for weeks for a reliable service that wouldn't require me to drop my PC off someplace for days, I called here on a whim after their website's stated closing time of 7pm on a Sunday night just to confirm hours etc., and to my pleasant surprise, ended up getting someone on the phone and scheduling my PC upgrade for the very next day!
Alex was punctual, capable and quick, and got me up and running with my new RAM/CPU/cooler in ~40 minutes, even though he talked me through everything he was doing, which he definitely didn't have to do.
Rock solid and definitely going to be the first place my mind goes when I need anything tech-related in the future!
K L
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
At first, I was skeptical—just like anyone else would be, assuming they were just another scam. However, when I called, someone in the U.S. answered, even on New Year's Eve. He told me that a technician would reach out to remotely troubleshoot my system, which they did within 15 minutes. The technician was down-to-earth, straightforward, and honest about my situation. He even suggested a few steps I could try before opting for their service.
I ended up choosing to pay for their service, and it was well worth it. The price was very reasonable considering the quality of the support I received. My system had been a total mess, with various issues, eventually traced back to a failing hard drive. The technician helped me select the best replacement for my system. After I picked up the new drive and installed it, he called within an hour to guide me through the setup. He then remotely installed everything I needed, getting my system back on track.
Not only is my system running better than before, but it's also significantly faster. I'm no longer paying for ineffective programs or useless antivirus software. I can’t recommend this service enough! The support before, during, and after the service was absolutely outstanding.
Marlene Allison
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
If you experience a technical problem with your computer / laptop or software issue, call Geeks On Command. Alex will identify and fix the issue very expertly, efficiently, and expediently. I have been a customer for about 4 years and have never had a negative experience. Also, don't forget to use their Endpoint Security software so your system is protected.
Fabricio Casco
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Really great service, very kind and professional and helped me a lot on my issue on my laptop and even extra stuff. Overall great experience and services will call again in the future for any other problems. If you’re thinking about calling them or trusting do it because they really do know what they are doing.
Mike Cifaretto
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
Alex was a great help to my business computer issues. He came out after hours and had me up and running the net day. Very nice guy and helpful with all my computer needs.
Salvatore Tornambe
★★★★★
Reviewed in the United States in January, 2025
Verified Customer
I was having issues getting on Google Chrome and Alex came to the rescue! He was able to fix my problem in less than 1 minute! It was like watching an expert solve a Rubix Cube right in front of me. I am so happy that Alex was able to help. He also cleaned up my computer from Adwares and some other stuff. If I run into any computer issues in the future, I will be calling on Alex to help and give my highest recommendation to anyone that has a computer issue. As far as I'm concerned, Alex is King of all computer issues!!
Pat Murphy Fyfe
★★★★★
Reviewed in the United States in July, 2024
Verified Customer
I was so impressed by the service I received from Geeks on Command (Parsippany, NJ area) that I had to write a review. My PC was hacked and I was freaking out. I called them and they sent Alex out to help me. He reassured me he could fix it and not to worry. He made me feel comfortable in spite of the situation. After it was fixed he hooked up everything for me and I have had not a single problem since. These guys are great!!!
Jennifer Holak
★★★★★
Reviewed in the United States in November, 2022
Verified Customer
Chris was an absolute lifesaver! I called on a Friday early evening mid hard drive self install when I discovered I was missing screws to mount the drive. He offered to give me the screws I needed, so I drove up, he let me mount the SSD to the portable panel while parked in my car and wouldn't accept payment. Super responsive, honest, trustworthy, standup service. I will keep Geeks on Command in mind if I ever need more heft repairs. Thank you!!