Computer Virus Removal

We’ll Remove ALL Viruses & Malware & Make Sure It Won’t Come Back!

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Technology isn’t effective unless it works, and you know how to use it.
That’s what we’re here for!

  • Expert Virus & Malware Removal

  • Fully Qualified Computer Technicians
  • Over 15 Years Experience

Professional Computer Virus Cleanup

Expert Virus Removal Specialists With Over 15 Years Experience

⭐⭐⭐⭐⭐

best-malware-removal
get-rid-of-malware
Delete-Viruses
malware-cleaner

Computer Virus Removal

We have the best virus removal professionals in the area to get rid of all computer viruses, pop-ups, malware, spyware, and help prevent future infections.

Malware Removal

The Internet is riddled with malware. The worst is malicious code that’s not technically a virus, so your antivirus can’t find or remove it, but we can!

Spyware Removal

Spyware is malware designed to collect & send your personal info (passwords, banking info, etc.) back to its coder. Don’t let spyware invade your privacy!

Computer Pop-Up Removal

Frequent popup ads are often an indicator that there is a virus or malware on your computer. Let us scan for & remove them, then block any future ads.

Virus Cleanup Prices

How Much Does Virus Removal Cost?

⭐⭐⭐⭐⭐

Get Rid Of Virus On Windows

Remote Virus Removal: $75 p/Hour

Remote service allows your technician to use screen-share technology to remove viruses & tune-up your PC without having to touch your computer, or check it in for days.

OnSite Virus Removal: $125 p/Hour

With in-home service, we’ll dispatch a technician to remove viruses & tune-up your PC in your own home or office.

Note: House Calls are currently only available in north NJ. (edited 8-30-21)

What Is Malware?

What’s the difference between viruses and malware?

⭐⭐⭐⭐⭐

Any software program that does “bad” things is considered to be “Malware”. A “Computer Virus” is one type of malware with a very specific definition:

“Software that is capable of self-replication (attaching copies of itself onto other programs or files) that has been loaded onto a computer (or network) without the owner’s knowledge.”

Other types of malware include spyware, ransomware, adware, bloatware, crapware, browser hijackers, rootkits, trojans, worms, search engine hijackers, and more.

It’s important to have an Internet security system that protects you  – not just from viruses, but from all types of malware. Having antivirus is a good start, but a comprehensive solution incorporates multiple layers like firewall, user education, endpoint detection & response, DNS filtering & more.

7 Most Common Types Of Malware

Below are the 7 most common types of malware, and where they usually come from.

⭐⭐⭐⭐⭐

  • Virus
  • Spyware
  • Bots
  • Worms
  • Trojans
  • Adware
  • Ransomware

Viruses are the most common type of malware. 

They are most often spread through email attachments & infected websites. 

Depending on the virus's intent, an infected computer is at risk of data loss, system corruption, or system takeover by botnets. The computer's users are also at risk of identity theft.

Spyware is most often installed by hiding in the setup files of "free software" you download from the Internet (games, coupons, emoji makers, etc.).

Once installed, spyware tracks & records your computer activity. This includes browsing history, account usernames & passwords, financial data, and more. It then sends this information back to its creator, so they can sell your information to the highest bidder.

Bots are what we call computers that have been hijacked by malware, and are now forced to do the malware's bidding. Often, the infected computer becomes part of a large network of computers that are set to a unified and often malicious task. This is called a botnet. 

Botnets are the work force behind many online scams. They keep the scammer's identity & location anonymous by using their malware victim's computers to do their dirty work.

Worms are malware that rely on one or more specific flaws in a network's security that they are coded to exploit. Once they've breached, worms can quickly infect all the computers on a network. 

Infected computers are at risk of data loss, system corruption, or becoming part of a botnet. The computer's users are at risk of identity theft, ransomware attacks & other stolen information.

Trojans (or Trojan horses) are a digital wolf in sheep's clothing. They appear to be a legitimate file, perhaps a photo, game or Word document, but are actually malicious software capable. 

Once installed, the computer is at risk of data loss, system corruption, ransomware attacks, infections from further malware, or becoming part of a botnet. The computer's user is at risk of identity theft or stolen files.

Adware is malware that is known to bombard a user with advertising. It is often the result of a gap in network security that lets adware onto a computer. 

Once installed, you'll see effects such as a large increase in the number of ads and pop-ups on your screen. Your browser's homepage and search page may be changed, and reputable sites may be redirected to advertising sites instead. Most adware is also spyware, and records & sends out information about your usage like logins, web activity & keystrokes.

Ransomware is malware that encrypts all your files so they can't be opened. It then offers to sell you the encryption password... for a hefty sum.  

If you don't pay, you've lost all your files. If you do pay (usually through bitcoin to keep it anonymous), you might get at least some of your data back. No guarantees. 

We recommend keeping an offline backup to avoid dealing with any ransomware extortion.

Expert-Virus-Removal-Hackensack-NJ

Virus ReMoval Process

Here’s How a Virus Removal Works…

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Step 1.

Step 2.

Step 3.

Step 4.

Where should I go for virus removal
How-To-Remove-Computer-Virus
Best virus removal company near me
How to remove malware from pc

STEP 1: Call To Book Virus Removal

Choose “Remote Virus Removal” for fast, no-contact computer virus removal over the Internet, or “In-Home Virus Removal” for a house call (temporarily only available in northern NJ).

STEP 2: Prepare For Your Appointment

To save your technician time (and yourself money), it helps to prepare for your visit by fully charging your devices, keeping a list of any questions & having your passwords handy.

STEP 3: Greet Your Computer Technician

For remote virus removal, you’ll get a phone call from your technician. They’ll walk you through a few easy steps to grant them one-time access to your PC for virus cleanup.

STEP 4: Work Approval And Payment

Once you’re satisfied that all your needs have been met by the virus removal technician, you’ll have the option to make a payment by check, credit or debit card, cash or PayPal.

Our” No Fix – No Fee” Computer Repair Guarantee

We’re confident in our ability to meet, and exceed your tech support needs.

⭐⭐⭐⭐⭐

Computer-Repair-Warranty
  • No Fix – No Fee Guarantee: If we can’t provide a satisfactory solution, we will not charge you for the attempt.
  • 30 Day Warranty: If your symptom returns we’ll provide YOUR CHOICE of a full refund, or a follow-up appointment at no additional charge.
  • The Fine Print: We believe in transparency, so you can make an informed decision. 1. Our guarantee and warranty applies to any & all services (except data recovery), but not to purchased 3rd party products like parts or software. 2. Unless you’ve purchased our recommended anti-virus suite we cannot warranty virus/malware cleanup. 3. A replacement device (or alternative software) may be considered a satisfactory solution in rare circumstances where repairs would cost more than a replacement. 4. Lastly, if your computer has been physically damaged (liquid damage, power damage, drops, etc.) since your appointment this may void our warranty.

That’s all. Basically, if there’s a problem related to the original repair, or if we missed something, we’ll make it right by you however we can.

Best Value – Save over 20%!!!

Computer Repair Discount

Save over 20% by purchasing a 4 hour block instead of an hourly rate.

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Customer Reviews

⭐⭐⭐⭐⭐

Straight From Google

Google
Business Review
⭐⭐⭐⭐⭐

“Great customer service. Very responsive and nice.
As a small business owner I rely on their prompt support and they’ve never let me down. I highly recommend this company.”

⭐⭐⭐⭐⭐

Luz Vogan
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“I’ve been working with them since 2012…. They designed my website, my logo, and set up my home office with new computers… I don’t make a computer move without them. I highly, highly, highly recommend.”

⭐⭐⭐⭐⭐

Diana Weinstein
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“…I’ve had to call them with various different problems that come up, and every experience has just been so wonderful… Whether it’s viruses, Internet issues or software trouble they can certainly help.”

⭐⭐⭐⭐⭐

Kristel Closson
Google Review

Request a Callback From a Technician

For a free estimate, or more information about our services.

In-Home-Computer-Repair-Hackensack-NJ

Don’t Trust Your Computer To Big Name Repair Shops

Without Reading This First…

Geek-Squad-Alternatives

Hi, my name is Chris, and I’m the owner of Geeks On Command!. Welcome, and thank you for considering our services.

My team and I have worked with some of the biggest names in computer repair, including:

  • Geek Squad

  • Geeks On Site

  • uBreakiFix

  • HelloTech

  • Microsoft Store

  • Apple Store

  • MicroCenter

  • RescueCom

When we started Geeks On Command!, we wanted to keep the best parts of these companies, while changing the parts that often caused bad customer experiences. For Example:

What You Won’t Find At Geeks On Command…

Are bad customer experiences like these:

Assembly Line Repairs

Everyone uses their computer differently, and for different things. Big name computer repair shops like Geek Squad train their technicians to set up every PC the same way, keeping mostly default settings.

While in their employ, I often knew with certainty that I could save a customer SO much time or frustration by changing a setting here, or adding a plugin there, but we weren’t allowed to make (or even recommend) these changes.

Our technicians are trained and encouraged to make personalized suggestions designed to increase your productivity, or remove common aggravations.

I personally feel great when I can save my customers time, or make their day to day less frustrating. It’s one of the biggest reasons I get so much satisfaction from what I do.

Unqualified Technicians

Most retail computer repair shops don’t pay very well, which is one of the reasons I started this company. I loved what I was doing, but couldn’t survive on the paychecks.

This income deficiency makes it difficult for them to hire/keep qualified technicians, so instead they hire “tech-savvy” college kids with absolutely no computer repair experience. As lead bench technician, I was frequently the one who trained these new hires.

Some got really good, and quickly moved on to better paying IT jobs. Others never really took to it, and many a rookie mistake happened with customer’s computers. This usually resulted in “boomerangs” (computers that were “repaired” being brought back with the same problem).

Other times, the results were really horrible (accidently-deleted pictures, corrupted Excel sheets, records lost from QuickBooks, physical damage to laptops, etc.). I felt so bad when that happened… what a truly miserable, and avoidable experience for those poor customers.

We pay competitively to keep a steady team of fully qualified, experienced, professional computer technicians that get the job done right the first time.

Overpriced Services

Retail repair shops tend to have high prices for repairs. Say you have a laptop, and your hard drive needs to be replaced.

This would be a very typical bill:

Diagnostics: $49
New Hard Drive: $99.99
Hard Drive Installation: $49
OS Installation w/updates: $129
Data Migration: $99
Software Setup: $49

Total: $474.99

For only about $50 more, I could buy a brand-new laptop!

We don’t have a retail location. We come to you – either through computer repair house calls, or remote support. This eliminates many costly expenses which our computer store competitors must account for in their pricing (like rent, utilities, cleaning services, maintenance, city permits, décor, etc.).

This allows us to offer much more affordable computer repair prices. For example, here is the bill we recently sent our customer for the same services:

New Hard Drive: $55.99
2 Hours Labor: $250
Technician Notes: Ran diagnostics, installed drive, installed/updated Windows 10, migrated data. Customer had questions about Windows 10 so I gave a tutorial. Customer is happy with service.

Total: $305.99

Compared to the average $424.99, we’re nearly 30% less expensive. In addition to saving about $120, the repair was done in their own house, and in two hours. Had they brought their computer to a local computer repair shop, it would likely have been a 3-5 day check-in.

3-5 Day Wait

Many shops require customers to check in their computers for repair.

I get it. It’s an easy way to increase profit (by paying one technician to fix multiple computers at once). That said, I certainly wouldn’t want to be without my computer for “3-5 business days”.

I’d be lost without it.

We don’t do check-ins. We fix your computer in your own home or office, and we’ll stay as long as it takes to get the work done.

⭐⭐⭐⭐⭐

We’ll get your PC running as quickly and efficiently as it ran on the day it was purchased – even if it no longer starts!

Recent Articles From Our Forum

Tech Tips, Design Tips & Local Information

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Google-Chrome-Browser-Extension---Show-Hidden-Password

Frequently Asked Questions

Virus Removal Prices & Warranty Info

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On-Site Service is currently limited to customers residing within 1 hour drive of either our Hackensack, NJ, or Roseland, NJ locations.

The option for computer repair house calls will return to our Boulder, Colorado customers soon.

(Edited 6/11/2021)

Remote Virus Removal: $75 per hour

Remote Virus Removal is billed at $75 per hour. Additional time will be billed at $35 per hour, billed in half-hour increments after the first hour. Payment is due upon completion of each session, and your technician can accept credit, debit, or PayPal.

Note: There is a 1 hour minimum for each session.

 

In Home Virus Removal

In-Home Virus Removal is billed at $125 per hour. Additional time will be billed in quarter-hour increments of $31.25 after the first hour. Payment is due upon completion of the session, and your technician can accept cash, credit, debit, or PayPal.

or Save Over 20% with a 4 Hour Block:

Save over 20% when you pre-purchase 4 hours of computer repair for $399.99. This can be used for any computer repair or tech support service. At the end of each session time will be rounded to the quarter hour, and remaining time from your block can be used at any time – even remotely.

Once your block has been exhausted you can purchase another block, or continue at our standard hourly rate.

Note: There is a 1 hour minimum for each house call.

Yes! Our No Fix, No Fee Warranty:

Our service warranty extends 30 days from the original service date.

We’ll provide a FULL REFUND for all services if we are unable to resolve your problem to your satisfaction. If your computer experiences the same symptoms as it did before it was repaired, we’ll repair the problem (through remote support) at no further cost to you.

If we are still unable to provide a satisfactory solution, we will return your money (less any parts purchased). If new parts or software are required to complete your warranty repair, you’ll be billed only for these parts or software, not for labor.

*Disclaimer: Follow-up services provided under warranty will be performed via remote support when applicable. Geeks On Command! is not responsible for malware re-infection. If viruses or other malicious software were removed from your computer, and it was subsequently re-infected at any point after this service, it will be considered a new issue. Other unqualifying issues include: liquid damage, power damage, misuse, or any other damage, hardware or software failures that occurred subsequent to any repair. Additionally, we are not responsible to warranty repair any issues that were not brought to the attention of the technician during the original repair. We are also not responsible for any issues caused by unlicensed, pirated or otherwise illegal software. Our warranty does not extend to connectivity issues with peripheral devices (printers, webcams, speakers, etc.) that were not installed, connected or tested by the technician during the original repair. Replacement may be considered a satisfactory solution in rare circumstances where repairs would cost more than replacement. Lastly, this warranty does not apply to Data Recovery Services as it has its own guarantee. Basically, if a problem is related to the original repair, or if we missed something, we will resolve the problem to your full satisfaction at NO COST. Guaranteed.

Our Most Popular Services Include:

  • Scanning For Viruses

  • Malware Removal

  • Best Malware Removal

  • Spyware Removal

  • Browser Hijacker

  • How To Get Rid Of Viruses

  • How To Get Rid Of Malware

  • Remote Computer Viruses

  • Malware Cleaner

  • Remove Malware From Windows

  • Gid Rid Of Malware On Windows

  • Remove Malware From PC

  • Remove Malware Windows 10

  • Remove Virus Windows 10

  • Get Rid Of Virus On Windows

  • Delete Malware

  • Delete Viruses

  • Best Virus Remover

  • Remove Viruses From Windows 10

  • Remove Virus Windows 11

  • Get Rid Of Virus On Windows 11

  • Remove Malware Windows 11

  • Remove Viruses Windows 11

  • Best Malware Remover

Still Have Questions? No Problem!

Call or message us any time for more information.

Small Business – Big Geeks!

“Geeks On Command!” is a small business run by big geeks.

We love computers and gadgets and all things tech, and we enjoy sharing this passion with our customers.

Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!

Back To Top: Computer Virus Removal

Computer-Virus-Removal

Computer Virus Removal

We’ll Remove ALL Viruses & Malware & Make Sure It Won’t Come Back!

⭐⭐⭐⭐⭐

Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!

  • Expert Virus & Malware Removal

  • Fully Qualified Computer Technicians

  • Over 15 Years Experience

PROFESSIONAL COMPUTER VIRUS CLEANUP

Expert Virus Removal Specialists With Over 15 Years Experience

⭐⭐⭐⭐⭐

best-malware-removal

Computer Virus Removal

We have the best virus removal professionals in the area to get rid of all computer viruses, pop-ups, malware, spyware, and help prevent future infections.

get-rid-of-malware

Malware Removal

The Internet is riddled with malware. The worst is malicious code that’s not technically a virus, so your antivirus can’t find or remove it, but we can!

Delete-Viruses

Spyware Removal

Spyware is malware designed to collect & send your personal info (passwords, banking info, etc.) back to its coder. Don’t let spyware invade your privacy!

malware-cleaner

Computer Pop-Up Removal

Frequent popup ads are often an indicator that there is a virus or malware on your computer. Let us scan for & remove them, then block any future ads.

VIRUS CLEANUP PRICES

How Much Does Virus Removal Cost?

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Get Rid Of Virus On Windows

Remote Virus Removal:
$75 p/Hour

Remote service allows your technician to use screen-share technology to remove viruses & tune-up your PC without having to touch your computer, or check it in for days.

OnSite Virus Removal:
$125 p/Hour

With in-home service, we’ll dispatch a technician to remove viruses & tune-up your PC in your own home or office.

Note: House Calls are currently only available in north NJ. (edited 8-30-21)

WHAT IS MALWARE?

What’s the difference between viruses and malware?

⭐⭐⭐⭐⭐

Get-Rid-Of-Virus-On-Windows-11

Any software program that does “bad” things is considered to be “Malware”. A “Computer Virus” is one type of malware with a very specific definition:

“Software that is capable of self-replication (attaching copies of itself onto other programs or files) that has been loaded onto a computer (or network) without the owner’s knowledge.”

Other types of malware include spyware, ransomware, adware, bloatware, crapware, browser hijackers, rootkits, trojans, worms, search engine hijackers, and more.

It’s important to have an Internet security system that protects you – not just from viruses, but from all types of malware. Having antivirus is a good start, but a comprehensive solution incorporates multiple layers like firewall, user education, endpoint detection & response, DNS filtering & more.

7 MOST COMMON TYPES OF MALWARE

Below are the 7 most common types of malware, and where they usually come from.

⭐⭐⭐⭐⭐

Expert-Virus-Removal-Hackensack-NJ

Virus: 

Viruses are the most common type of malware. They are most often spread through email attachments & infected websites.

Depending on the virus’s intent, an infected computer is at risk of data loss, system corruption, or system takeover by botnets. The computer’s users are also at risk of identity theft.

Spyware: 

Spyware is most often installed by hiding in the setup files of “free software” you download from the Internet (games, coupons, emoji makers, etc.).

Once installed, spyware tracks & records your computer activity. This includes browsing history, account usernames & passwords, financial data, and more. It then sends this information back to its creator, so they can sell your information to the highest bidder.

Bots:

Bots are what we call computers that have been hijacked by malware, and are now forced to do the malware’s bidding. Often, the infected computer becomes part of a large network of computers that are set to a unified and often malicious task. This is called a botnet.

Botnets are the work force behind many online scams. They keep the scammer’s identity & location anonymous by using their malware victim’s computers to do their dirty work.

Worms: 

Worms are malware that rely on one or more specific flaws in a network’s security that they are coded to exploit. Once they’ve breached, worms can quickly infect all the computers on a network.

Infected computers are at risk of data loss, system corruption, or becoming part of a botnet. The computer’s users are at risk of identity theft, ransomware attacks & other stolen information.

Trojans: 

Trojans (or Trojan horses) are a digital wolf in sheep’s clothing. They appear to be a legitimate file, perhaps a photo, game or Word document, but are actually malicious software capable.

Once installed, the computer is at risk of data loss, system corruption, ransomware attacks, infections from further malware, or becoming part of a botnet. The computer’s user is at risk of identity theft or stolen files.

Adware: 

Adware is malware that is known to bombard a user with advertising. It is often the result of a gap in network security that lets adware onto a computer.

Once installed, you’ll see effects such as a large increase in the number of ads and pop-ups on your screen. Your browser’s homepage and search page may be changed, and reputable sites may be redirected to advertising sites instead. Most adware is also spyware, and records & sends out information about your usage like logins, web activity & keystrokes.

Ransomware:

Ransomware is malware that encrypts all your files so they can’t be opened. It then offers to sell you the encryption password… for a hefty sum.

If you don’t pay, you’ve lost all your files. If you do pay (usually through bitcoin to keep it anonymous), you might get at least some of your data back. No guarantees.

We recommend keeping an offline backup to avoid dealing with any ransomware extortion.

VIRUS REMOVAL PROCESS

Here’s How a Virus Removal Works…

⭐⭐⭐⭐⭐

Step 1.

Where should I go for virus removal

STEP 1: Call To Book Virus Removal

Choose “Remote Virus Removal” for fast, no-contact computer virus removal over the Internet, or “In-Home Virus Removal” for a house call (temporarily only available in northern NJ).

Step 2.

How-To-Remove-Computer-Virus

STEP 2: Prepare For Your Appointment

To save your technician time (and yourself money), it helps to prepare for your visit by fully charging your devices, keeping a list of any questions & having your passwords handy.

Step 3.

Best virus removal company near me

STEP 3: Greet Your Computer Technician

For remote virus removal, you’ll get a phone call from your technician. They’ll walk you through a few easy steps to grant them one-time access to your PC for virus cleanup.

Step 4.

How to remove malware from pc

STEP 4: Work Approval And Payment

Once you’re satisfied that all your needs have been met by the virus removal technician, you’ll have the option to make a payment by check, credit or debit card, cash or PayPal.

OUR” NO FIX – NO FEE” COMPUTER REPAIR GUARANTEE

We’re confident in our ability to meet, and exceed your tech support needs.

⭐⭐⭐⭐⭐

Computer-Repair-Warranty
  • No Fix – No Fee Guarantee: If we can’t provide a satisfactory solution, we will not charge you for the attempt.
  • 30 Day Warranty: If your symptom returns we’ll provide YOUR CHOICE of a full refund, or a follow-up appointment at no additional charge.
  • The Fine Print: We believe in transparency, so you can make an informed decision.  1. Our guarantee and warranty applies to any & all services (except data recovery), but not to purchased 3rd party products like parts or software. 2. Unless you’ve purchased our recommended anti-virus suite we cannot warranty virus/malware cleanup. 3. A replacement device (or alternative software) may be considered a satisfactory solution in rare circumstances where repairs would cost more than a replacement. 4. Lastly, if your computer has been physically damaged (liquid damage, power damage, drops, etc.) since your appointment this may void our warranty.

That’s all. Basically, if there’s a problem related to the original repair, or if we missed something, we’ll make it right by you however we can.

Best Value – Save over 20%!!!

Computer Repair Discount

Save over 20% by purchasing a 4 hour block instead of an hourly rate.

⭐⭐⭐⭐⭐

Customer Reviews

⭐⭐⭐⭐⭐

Straight From Google

Google
Business Review
⭐⭐⭐⭐⭐

“Great customer service. Very responsive and nice. As a small business owner I rely on their prompt support and they’ve never let me down. I highly recommend this company.”

⭐⭐⭐⭐⭐

Luz Vogan
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“I’ve been working with them since 2012…. They designed my website, my logo, and set up my home office with new computers… I don’t make a computer move without them. I highly, highly, highly recommend.”

⭐⭐⭐⭐⭐

Diana Weinstein
Google Review

Google
Business Review
⭐⭐⭐⭐⭐

“…I’ve had to call them with various different problems that come up, and every experience has just been so wonderful… Whether it’s viruses, Internet issues or software trouble they can certainly help.”

⭐⭐⭐⭐⭐

Kristel Closson
Google Review

Request a Callback From a Technician

For a free estimate, or more information about our services.

In-Home-Computer-Repair-Hackensack-NJ

Don’t Trust Your Computer To Big Name Repair Shops

Without Reading This First…

Hi, my name is Chris, and I’m the owner of Geeks On Command!. Welcome, and thank you for considering our services.

My team and I have worked with some of the biggest names in computer repair, including:

  • Geek Squad

  • Geeks On Site

  • uBreakiFix

  • HelloTech

  • Microsoft Store

  • Apple Store

  • MicroCenter

  • RescueCom

When we started Geeks On Command!, we wanted to keep the best parts of these companies, while changing the parts that often caused bad customer experiences. For Example:

What You Won’t Find At Geeks On Command…

Are bad customer experiences like these:

Everyone uses their computer differently, and for different things. Big name computer repair shops like Geek Squad train their technicians to set up every PC the same way, keeping mostly default settings.

While in their employ, I often knew with certainty that I could save a customer SO much time or frustration by changing a setting here, or adding a plugin there, but we weren’t allowed to make (or even recommend) these changes.

Our technicians are trained and encouraged to make personalized suggestions designed to increase your productivity, or remove common aggravations.

I personally feel great when I can save my customers time, or make their day to day less frustrating. It’s one of the biggest reasons I get so much satisfaction from what I do.

Most retail computer repair shops don’t pay very well, which is one of the reasons I started this company. I loved what I was doing, but couldn’t survive on the paychecks.

This income deficiency makes it difficult for them to hire/keep qualified technicians, so instead they hire “tech-savvy” college kids with absolutely no computer repair experience. As lead bench technician, I was frequently the one who trained these new hires.

Some got really good, and quickly moved on to better paying IT jobs. Others never really took to it, and many a rookie mistake happened with customer’s computers. This usually resulted in “boomerangs” (computers that were “repaired” being brought back with the same problem).

Other times, the results were really horrible (accidently-deleted pictures, corrupted Excel sheets, records lost from QuickBooks, physical damage to laptops, etc.). I felt so bad when that happened… what a truly miserable, and avoidable experience for those poor customers.

We pay competitively to keep a steady team of fully qualified, experienced, professional computer technicians that get the job done right the first time.

Retail repair shops tend to have high prices for repairs. Say you have a laptop, and your hard drive needs to be replaced. This would be a very typical bill:

Diagnostics: $49
New Hard Drive: $99.99
Hard Drive Installation: $49
OS Installation w/updates: $129
Data Migration: $99
Software Setup: $49

Total: $474.99

For only about $50 more, I could buy a brand-new laptop!

We don’t have a retail location. We come to you – either through computer repair house calls, or remote support. This eliminates many costly expenses which our computer store competitors must account for in their pricing (like rent, utilities, cleaning services, maintenance, city permits, décor, etc.).

This allows us to offer much more affordable computer repair prices. For example, here is the bill we recently sent our customer for the same services:

New Hard Drive: $55.99
2 Hours Labor: $250
Technician Notes: Ran diagnostics, installed drive, installed/updated Windows 10, migrated data. Customer had questions about Windows 10 so I gave a tutorial. Customer is happy with service.

Total: $305.99

Compared to the average $424.99, we’re nearly 30% less expensive. In addition to saving about $120, the repair was done in their own house, and in two hours. Had they brought their computer to a local computer repair shop, it would likely have been a 3-5 day check-in.

Many shops require customers to check in their computers for repair.

I get it. It’s an easy way to increase profit (by paying one technician to fix multiple computers at once). That said, I certainly wouldn’t want to be without my computer for “3-5 business days”; I’d be lost without it.

We don’t do check-ins. We fix your computer in your own home or office, and we’ll stay as long as it takes to get the work done.

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We’ll get your PC running as quickly and efficiently as it ran on the day it was purchased – even if it no longer starts!

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Frequently Asked Questions

Virus Removal Prices

& Other Questions:

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On-Site Service is currently limited to customers residing within 1 hour drive of either our Hackensack, NJ, or Roseland, NJ locations.

The option for computer repair house calls will return to our Boulder, Colorado customers soon.

(Edited 6/11/2021)

Remote Virus Removal: $75 per hour

Remote Virus Removal is billed at $75 per hour. Additional time will be billed at $35 per hour, billed in half-hour increments after the first hour. Payment is due upon completion of each session, and your technician can accept credit, debit, or PayPal.

Note: There is a 1 hour minimum for each session.

 

In Home Virus Removal

In-Home Virus Removal is billed at $125 per hour. Additional time will be billed in quarter-hour increments of $31.25 after the first hour. Payment is due upon completion of the session, and your technician can accept cash, credit, debit, or PayPal.

or Save Over 20% with a 4 Hour Block:

Save over 20% when you pre-purchase 4 hours of computer repair for $399.99. This can be used for any computer repair or tech support service. At the end of each session time will be rounded to the quarter hour, and remaining time from your block can be used at any time – even remotely.

Once your block has been exhausted you can purchase another block, or continue at our standard hourly rate.

Note: There is a 1 hour minimum for each house call.

Yes! Our No Fix, No Fee Warranty:

Our service warranty extends 30 days from the original service date.

We’ll provide a FULL REFUND for all services if we are unable to resolve your problem to your satisfaction. If your computer experiences the same symptoms as it did before it was repaired, we’ll repair the problem (through remote support) at no further cost to you.

If we are still unable to provide a satisfactory solution, we will return your money (less any parts purchased). If new parts or software are required to complete your warranty repair, you’ll be billed only for these parts or software, not for labor.

*Disclaimer: Follow-up services provided under warranty will be performed via remote support when applicable. Geeks On Command! is not responsible for malware re-infection. If viruses or other malicious software were removed from your computer, and it was subsequently re-infected at any point after this service, it will be considered a new issue. Other unqualifying issues include: liquid damage, power damage, misuse, or any other damage, hardware or software failures that occurred subsequent to any repair. Additionally, we are not responsible to warranty repair any issues that were not brought to the attention of the technician during the original repair. We are also not responsible for any issues caused by unlicensed, pirated or otherwise illegal software. Our warranty does not extend to connectivity issues with peripheral devices (printers, webcams, speakers, etc.) that were not installed, connected or tested by the technician during the original repair. Replacement may be considered a satisfactory solution in rare circumstances where repairs would cost more than replacement. Lastly, this warranty does not apply to Data Recovery Services as it has its own guarantee. Basically, if a problem is related to the original repair, or if we missed something, we will resolve the problem to your full satisfaction at NO COST. Guaranteed.

Our Most Popular Services Include:

  • Scanning For Viruses

  • Malware Removal

  • Best Malware Removal

  • Spyware Removal

  • Browser Hijacker

  • How To Get Rid Of Viruses

  • How To Get Rid Of Malware

  • Remote Computer Viruses

  • Malware Cleaner

  • Remove Malware From Windows

  • Gid Rid Of Malware On Windows

  • Remove Malware From PC

  • Remove Malware Windows 10

  • Remove Virus Windows 10

  • Get Rid Of Virus On Windows

  • Delete Malware

  • Delete Viruses

  • Best Virus Remover

  • Remove Viruses From Windows 10

  • Remove Virus Windows 11

  • Get Rid Of Virus On Windows 11

  • Remove Malware Windows 11

  • Remove Viruses Windows 11

  • Best Malware Remover

In-Home-Computer-Repair

Small Business – Big Geeks!

“Geeks On Command!” is a small business run by big geeks.

We love computers and gadgets and all things tech, and we enjoy sharing this passion with our customers.

Technology isn’t effective unless it works, and you know how to use it. That’s what we’re here for!

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